Viewing 9 posts - 1 through 9 (of 9 total)
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  • April 26, 2015 at 8:03 pm #434905
    EricSmeets

    Hallo,

    I made a form here: http://www.ericsmeets.nl/cursussen/losse-cursus/
    As you can see there is a question: ‘Ben je in het bezit van een eigen laptop? (Alleen voor de Photoshopcursussen.) Indien niet, geen probleem. Geef in dat geval aan of je een Macbook of een Windows laptop wilt lenen.’ and there are 3 possible answers + an empty field that shows up before you have made a selection.

    The problem is that in the mail I get after someone has filled out the form and pressed send I don’t get the answer to the above question in the mail. All the other fields are showing, but that question is not showing at all.

    Any idea what could be wrong here?

    Kind regards,
    Eric.

    • This topic was modified 9 years, 8 months ago by EricSmeets.
    April 28, 2015 at 3:59 pm #436125
    Elliott

    Hi EricSmeets!

    Try deactivating all of your plugins. If that does not help then send us a WordPress login and we’ll take a closer look.

    Best regards,
    Elliott

    April 28, 2015 at 8:49 pm #436354
    EricSmeets
    This reply has been marked as private.
    April 30, 2015 at 9:39 am #437261
    Ismael

    Hey!

    What happens when you remove the empty selection? Or replace with a text that reads “Please select” or “Please select your answer below”.

    Regards,
    Ismael

    April 30, 2015 at 3:31 pm #437512
    EricSmeets

    No, that does not make a difference. The strange thing is also that on another page: http://www.ericsmeets.nl/cursussen/groepscursus-als-privecursus/ where I made exactly the same question the answer does come through…

    May 4, 2015 at 4:04 am #438695
    Ismael

    Hey!

    Alright. Can you please create a test page with the same form? You can save the current page layout as template. We would like to test it on our own email.

    Cheers!
    Ismael

    May 4, 2015 at 1:29 pm #438863
    EricSmeets

    Of course. I made the page http://www.ericsmeets.nl/kriesi

    Cheers, Eric.

    May 5, 2015 at 3:33 am #439464
    Josue

    Hey!

    It’s because of the item next to the select, as their labels are quite similar; their fields get the same name (avia_ben_je_in_het_bezit_van_een_1). Changing the first words of this label will suffice:

    Ben je in het bezit van een cadeaubon? Zo ja, voor welk bedrag of voor welke cursus?

    Regards,
    Josue

    May 5, 2015 at 9:49 am #439584
    EricSmeets

    Great, it works indeed. Thanks for looking into it!

    Kind regards,
    Eric.

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