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Posts
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Hey Justin!
it seems to work fine for me, as I can read this:
“Your message has been sent! Thank you for contacting Oceana St. John, Virgin Islands.”Best regards,
AndyHey Andy, the auto-response being in regards to the email that goes directly to the user’s email inbox who submits their info.
Hey!
In the contact form options are you using multiple emails separated by comma ? or just one email?
There is a known issue with multiple email’s but it should work absolutely fine if you are using just one email.
Did you check the spam folder? If your mails are getting delivered into spam please contact your hosting provider.
If you are not getting any autoresponder emails at all we would like to take a closer look please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.
Best regards,
Vinay KashyapHi!
You are using an old version of the theme, so please upgrade to Enfold 3.4.7 and let us know if you still need help afterwards.
Best regards,
AndyWeird. It says my theme is up t date, etc etc
I wonder why the admin is not working on informing like it use tooHey!
That is an envato API, they have done some changes and we do wait for their latest version.
Thanks a lot for your patienceBest regards,
BasilisFound the fix. You have to make sure you edit the EMAIL Address –> to say validate email address in the Contact Form, this will fix the autoresponder issue.
Took me two hours of my life to figure this out.
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