Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 2, 2015 at 8:15 pm #404746
    Justin

    Hey crew,
    I have a customer that’s experiencing something on his android tablet.
    This is his exact response after refreshing his page:

    “When I viewed the contact page on my PC I was able to see the letters against the background just fine, but when I tried to enter a message on my android tablet I could not see the letters. So PC works but tablet does not have any contrast between the background and the letters”

    I have noticed it’s fine on my Ipad. However, the android seems to render this differently. I am currently 2,000 miles away from my android.
    By chance could you recommendation on what needs adding to fix this? Do you have an android tablety handy to test?

    Appreciate your help.
    Justin

    March 3, 2015 at 3:45 pm #405184
    Devin

    Hey Justin!

    I tried out the site on my end with both a live device and emulators but in both cases I had no issues with the form text rendering. Do you have the exact device specs that was having issues by chance?

    Best regards,
    Devin

    March 6, 2015 at 7:09 pm #407226
    Justin
    This reply has been marked as private.
    March 8, 2015 at 6:25 pm #407713
    Josue

    Hi Justin!

    Can you post a screenshot of the error? i checked the website on my device and it looked fine.

    Best regards,
    Josue

    March 9, 2015 at 12:30 am #407789
    Justin
    This reply has been marked as private.
    March 9, 2015 at 9:18 am #407893
    Josue

    Hey Justin!

    That’s because of the difference in content length between the testimonials, increasing the minimum height of the #reviews section should fix it.

    Best regards,
    Josue

    March 23, 2015 at 5:49 pm #416510
    Justin
    This reply has been marked as private.
    March 23, 2015 at 8:48 pm #416689
    Josue

    Have you tried setting a custom height to the #reviews section?

    Best regards,
    Josue

    March 23, 2015 at 8:51 pm #416690
    Justin
    This reply has been marked as private.
    March 27, 2015 at 4:06 pm #419349
    Elliott

    Hi!

    I see the form but I don’t see the testimonials. I think setting a custom height to the section like Josue suggested would be the best workaround. Go ahead and add them back in and we’ll give you some custom CSS to set the height for mobiles.

    Cheers!
    Elliott

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