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  • #1065114

    I am not able to create or edit pages because the editor stays loading forever.

    I believe the problem is with the block, classic and Avia Editor mix that always result in problems.

    Is there a fix?

    Uncaught TypeError: Cannot read property '_wp_Nop' of undefined
    at $.AviaBuilder.convertTextToInterface (avia-builder.js:156)
    at avia-builder.js:96

    Thanks.

    • This topic was modified 5 years, 10 months ago by peterolle.
    #1065312

    Hey peterolle,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1065347
    This reply has been marked as private.
    #1065657

    Hi peterolle,

    Best regards,
    Victoria

    #1065658
    This reply has been marked as private.
    #1065846

    Hi,

    Thanks for that, though I can’t reproduce the problem. The Layout Builder is working fine on the new page I just created, please see private.

    Best regards,
    Rikard

    #1065851
    This reply has been marked as private.
    #1066277

    Hi,

    Thanks for the video, how can we reproduce that problem then? It worked just fine on my end as you can see in the page I created and posted yesterday.

    Best regards,
    Rikard

    #1066325

    Maybe take a look at the errors I am sharing, the file and the lines?

    [Error] TypeError: undefined is not an object (evaluating 'window.switchEditors._wp_Nop')
    	convertTextToInterface (avia-builder.js:156)
    	(anonymous function) (avia-builder.js:96)

    I see this happened to other users as well and there are solutions mentioned if you do a search here and in google.

    That may help to see where the error may be and how to fix it, but “undefined is not an object” when switching editors is telling something.

    Se my first message error and this one, both telling where the problem is.

    Thank you.

    • This reply was modified 5 years, 10 months ago by peterolle.
    #1066781

    Hi,

    Yes that is a great idea, it’s just that I can’t see any of the error messages you are referring to on my end. Maybe you could try to check and try to reproduce the problem on a different machine and let us know how you get on with it?

    Best regards,
    Rikard

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