Viewing 9 posts - 1 through 9 (of 9 total)
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  • June 15, 2023 at 5:00 pm #1410790
    extraeyes

    Good afternoon, UPDATE – I think I fixed it by changing it back to NO CUSTOM 404 PAGE SELECTED. for those who have this same issue.
    I am getting this on my website: https://www.extraeyesphototours.com/?avia_forced_reroute=1, Where it should be https://www.extraeyesphotours.com

    I called the hosting company—nothing on their end. I changed out the theme and it disappeared which means it is theme related. I turned off all plugins.
    I changed the 404 redirects in the theme at some point. Now when I show the list of pages it shows this Extra Eyes Photo Tours — Active Custom 404 Page (Change), Advanced Layout Builder. This might be a clue. I changed it around and still has the same redirect.

    Can you please advise? I am supplying credentials to log in to expedite this. I do not do code so Your help is greatly appreciated.

    Thank you.

    • This topic was modified 1 year, 6 months ago by extraeyes.
    • This topic was modified 1 year, 6 months ago by extraeyes.
    June 15, 2023 at 8:28 pm #1410864
    Rikard

    Hey extraeyes,

    Thanks for the update. So everything is working as it should now then?

    Best regards,
    Rikard

    June 17, 2023 at 6:18 pm #1410972
    extraeyes

    I had to change it to no redirect. So I cannot use the other settings but it fixed the problem. I still cannot run a GTMetrix scan though.

    pam

    • This reply was modified 1 year, 6 months ago by extraeyes.
    June 17, 2023 at 9:36 pm #1410989
    Mike

    Hi,
    Your stie seems to be down:
    Enfold_Support_2364.jpeg

    Best regards,
    Mike

    June 22, 2023 at 2:46 am #1411329
    extraeyes

    That was because of the redirect. I changed the 404 in the enfold theme section. the site is up and its running now but I have this banner on the main page.

    This page is selected to be displayed as custom 404 page but is not active at the moment. (Set in Enfold » Theme Options). (Change)

    Never had this issue before. please advise.

    Pam

    • This reply was modified 1 year, 6 months ago by extraeyes.
    June 22, 2023 at 2:52 pm #1411392
    Guenni007

    maybe the setting which page is choosen for that 404 page preserves in the background – allthough the first setting is switched back to : “no custom 404….

    try …

    June 23, 2023 at 6:01 am #1411453
    Ismael

    Hi,

    Have you tried selecting the second option in the Custom Error 404 Page settings? When the third option is selected (Redirect to selected page), the theme automatically adds the avia_forced_reroute=1 to the URL.

    Best regards,
    Ismael

    July 8, 2023 at 4:02 pm #1412734
    extraeyes

    Yes, that worked for me. Thank you!

    July 8, 2023 at 4:12 pm #1412735
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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