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  • May 12, 2020 at 8:53 pm #1212357
    Labrat228

    I would like the Easy Slider at the bottom of the home page to load on mobile devices.

    May 13, 2020 at 5:55 am #1212481
    Jordan Shannon

    Hey Labrat228,

    Do you mean under Press Coverage? I’m currently seeing the slider showing.

    Best regards,
    Jordan Shannon

    May 13, 2020 at 3:00 pm #1212632
    Labrat228

    Yes, under Press Coverage.

    Seems like on Android devices it is simply not showing up and on Apple devices it is saying. “Please set a mobile device fallback image for this video in your wordpress backend.”

    May 13, 2020 at 7:59 pm #1212738
    Jordan Shannon

    Hi,

    That is because video are not capable of auto-play on mobile. This is a device limitation, not the theme.

    Best regards,
    Jordan Shannon

    May 13, 2020 at 8:04 pm #1212739
    Labrat228

    I understand that they may not be capable of automatically playing, but is it possible for them to load at all?

    May 13, 2020 at 8:09 pm #1212741
    Jordan Shannon

    Hi,

    Have you added the fallback image? That’s what should load in the cases in which they aren’t supported.

    Best regards,
    Jordan Shannon

    May 13, 2020 at 8:13 pm #1212742
    Labrat228

    I added a fallback image but it still didn’t look great.

    Instead of using the slider I’m now just using the video widget with the exact same video links as were being used in the slider and they are loading fine on mobile. Seems to be an issue with Easy Slider.

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