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AuthorPosts
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September 17, 2015 at 2:52 pm #504835
Thanks for your help – Attached are the creds.
September 17, 2015 at 2:55 pm #504842Hi mbroooshkey!
Login credentials are not working for me. Can you please check them once again?
Edit for moderators: Issue posted here – https://kriesi.at/support/topic/avia-layout-builder-not-active/#post-504776
Regards,
Yigit- This reply was modified 9 years, 1 month ago by Yigit.
September 17, 2015 at 3:01 pm #504854Try this
September 17, 2015 at 3:10 pm #504863Hey!
Can you please try de-activating all active plugins and check if that helps?
If not, please try adding following to .htaccess file<Files index-extra.php> SecFilterInheritance Off </Files>
Regards,
YigitSeptember 17, 2015 at 3:13 pm #504870Deactivated both plugins. I can’t tell if it worked since you are logged in. Do you want to try, or logout and have me look?
September 17, 2015 at 3:14 pm #504873Nevermind — looks like you logged out. Still having the same issue.
Exactly where do I paste that code?
September 17, 2015 at 3:15 pm #504874Hey!
It does seem to work on my end. Please see screenshot in private content field
Cheers!
YigitSeptember 17, 2015 at 3:19 pm #504877It appears to be working on the test page you created – but not the main page. I still only see the loading symbol. and when I view martinecafe.com, my content is still missing.
September 17, 2015 at 4:18 pm #504943@Yigit, do you have any suggestions? I tried restoring to a version that I know for sure worked from July. Still, all I get is the loading icon.
September 17, 2015 at 4:22 pm #504946Hey!
Please install version 3.3.2 and then we will look into it again. 3.3.2 works for all users, there must be something on your installation and only way we find it out is working on the site with version 3.3.2.
Cheers!
YigitSeptember 17, 2015 at 4:27 pm #504956@Yigit I show both the Support user and my username are running the latest. I go to Enfold>Theme Updates, and the message at the bottom says:
_______________________________________________________
Theme UpdatesNo Updates available. You are running the latest version! (3.3.2)
Check Manually
_______________________________________________________Do you see anything different?
September 17, 2015 at 4:33 pm #504965September 17, 2015 at 4:40 pm #504973September 17, 2015 at 4:49 pm #504984Hey!
FTP credentials are not working for me. Can you please check them once again?
Cheers!
YigitSeptember 17, 2015 at 4:54 pm #504991Try this @yigit
September 17, 2015 at 4:59 pm #504996Hi!
No, unfortunately this does not work as well.
I tried to insert debugging code in Appearance > Editor > Functions.php file but it gives permission error. I wanted to add the code via FTP, that is why i am asking for logins.
If folks that host your site can do it, please ask them to add following code to bottom of wp-content/themes/enfold/functions.php file//set builder mode to debug add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }
Cheers!
YigitSeptember 17, 2015 at 5:13 pm #505003September 17, 2015 at 6:17 pm #505063@yigit —
Could my issues have anything to do with the Permalink settings?
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