Viewing 18 posts - 1 through 18 (of 18 total)
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  • #504835

    @Yigit

    Thanks for your help – Attached are the creds.

    #504842

    Hi mbroooshkey!

    Login credentials are not working for me. Can you please check them once again?

    Edit for moderators: Issue posted here – https://kriesi.at/support/topic/avia-layout-builder-not-active/#post-504776

    Regards,
    Yigit

    • This reply was modified 9 years, 1 month ago by Yigit.
    #504854

    Try this

    #504863

    Hey!

    Can you please try de-activating all active plugins and check if that helps?
    If not, please try adding following to .htaccess file

    <Files index-extra.php>
    SecFilterInheritance Off
    </Files>

    Regards,
    Yigit

    #504870

    Deactivated both plugins. I can’t tell if it worked since you are logged in. Do you want to try, or logout and have me look?

    #504873

    Nevermind — looks like you logged out. Still having the same issue.

    Exactly where do I paste that code?

    #504874

    Hey!

    It does seem to work on my end. Please see screenshot in private content field

    Cheers!
    Yigit

    #504877

    It appears to be working on the test page you created – but not the main page. I still only see the loading symbol. and when I view martinecafe.com, my content is still missing.

    #504943

    @Yigit, do you have any suggestions? I tried restoring to a version that I know for sure worked from July. Still, all I get is the loading icon.

    #504946

    Hey!

    Please install version 3.3.2 and then we will look into it again. 3.3.2 works for all users, there must be something on your installation and only way we find it out is working on the site with version 3.3.2.

    Cheers!
    Yigit

    #504956

    @Yigit I show both the Support user and my username are running the latest. I go to Enfold>Theme Updates, and the message at the bottom says:
    _______________________________________________________
    Theme Updates

    No Updates available. You are running the latest version! (3.3.2)

    Check Manually
    _______________________________________________________

    Do you see anything different?

    #504965

    Hey!

    Do you mind posting FTP access here privately as well?

    Best regards,
    Yigit

    #504973
    #504984

    Hey!

    FTP credentials are not working for me. Can you please check them once again?

    Cheers!
    Yigit

    #504991

    Try this @yigit

    #504996

    Hi!

    No, unfortunately this does not work as well.
    I tried to insert debugging code in Appearance > Editor > Functions.php file but it gives permission error. I wanted to add the code via FTP, that is why i am asking for logins.
    If folks that host your site can do it, please ask them to add following code to bottom of wp-content/themes/enfold/functions.php file

    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    {
    	return "debug";
    }

    Cheers!
    Yigit

    #505003

    @yigit

    #505063

    @yigit

    Could my issues have anything to do with the Permalink settings?

Viewing 18 posts - 1 through 18 (of 18 total)
  • The topic ‘For Yigit – Assistance with Avia’ is closed to new replies.