Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 24, 2018 at 10:18 pm #902369
    gb

    I noticed my Instagram feed using the Enfold widget stopped working and saw that others were posting the same issue.
    The first recommended solution was to update the theme and so I looked and sure enough there is a fresh update. So I updated and even purged my cache and the problem still was not resolved.

    So I simply went to the widgets, deleted my Instagram widget and then drag and dropped a fresh one in place, entered my user ID and Voila, it works!

    That worked for me, hopefully the same will be for you.

    GB

    January 24, 2018 at 10:21 pm #902375
    gb

    I spoke to soon..

    Did a refresh of my homepage and now I have a new problem, No Instagram at all…. Just a message where IG used to be, “Instagram did not return a 200”

    See the issue here:

    Home

    Any thoughts?

    GB

    January 24, 2018 at 10:53 pm #902394
    gb

    Update, I flushed all the cache again, then removed and added the IG widget and my IG feed is back and updated.

    So there might be a caching issue here.

    January 24, 2018 at 10:55 pm #902395
    gb

    And its gone again..

    OK, I am walking away from this for a while :-)

    January 25, 2018 at 7:25 am #902663
    Rikard

    Hi,

    I’m not sure why you are having problem, but your Instagram feed is showing just fine on my end. Did you try to load the page in an incognito window in Chrome? That should fetch everything straight from the server.

    Best regards,
    Rikard

    January 25, 2018 at 7:28 pm #902985
    gb

    Hi,

    Yes, I looked at my site from different browsers, computers, iPads, iPhones and all had the same problem BUT when I checked a few hours later it was working again.

    Not sure what it was, glad it all works now,

    Thanks for checking in!

    GB

    January 25, 2018 at 7:39 pm #902989
    goldengate415

    When I have problems that appear and go away and appear again, it’s usually caused by a caching or optimization plugin, for what that’s worth. I finally had to uninstall Autoptimization plugin.

    January 26, 2018 at 7:25 am #903221
    Victoria

    Hi GB,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    @Rob thanks for your input.

    Best regards,
    Victoria

    February 14, 2018 at 12:13 am #911986
    jennwilner

    Hi- Having the same issue here. Insta was working yesterday and today it’s not. I tried deleting and recreating the widget and I looked through and incognito window to see if it was just me but it’s not. Nothing in my plug ins has changed since yesterday. Can you help?
    Jenn

    February 14, 2018 at 5:38 am #912109
    Nikko

    Hi Jenn,

    Your instagram is private, can you try to change it then remove @ from your username. Hope this helps :)

    Best regards,
    Nikko

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