Footer Widgets Not Showing on Front Page. Will Show if Logged into Website - Support

Tagged: andy

Viewing 25 posts - 1 through 25 (of 25 total)

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March 2, 2016 at 11:37 pm #592344

MarkDee
Participant

Greetings,

I have tried everything and can’t get my footer items to show correctly on the Front Page of this website: http://www.flyboardcozumel.com.

I have tried deactivating all plugins and that did not help.

Please advise on how I can get this fixed!

Thanks for your help,
Mark

March 3, 2016 at 10:40 pm #592977

MarkDee
Participant

PLEASE HELP!
Everything looks right on EVERY other page besides the Front Page. Why is this happening? Seems like a quick and easy fix.
-M

March 3, 2016 at 11:06 pm #592994

Yigit
Keymaster

Hi!

Can you please elaborate on the issue you are having? Your footer widgets seem totally fine to me.

Regards,
Yigit

March 3, 2016 at 11:21 pm #593017

MarkDee
Participant

Hi Yigit,

Thank you so much for the reply.

So it would appear that way… but the Front Page is showing different footer widgets than the rest of the site.

If you look here: http://www.flyboardcozumel.com/flyboard-2/ – these are the footer items we would like to display.

The Front Page is also not showing “edit page” options at the top of the page.

Thanks again.
-M

March 3, 2016 at 11:23 pm #593018

Yigit
Keymaster

Hi!

Do you mind creating a temporary admin login and posting it here privately so we can look into it?

Best regards,
Yigit

March 3, 2016 at 11:26 pm #593020

MarkDee
Participant

Here you go. Let me know if you need anything else.

March 3, 2016 at 11:29 pm #593023

Yigit
Keymaster

Hi!

Can you please try de-activating all active plugins temporarily and flush cache and check if that helps?
I noticed that you set your frontpage in Settings > Reading as well. That is not necessary, you should only set it in Enfold theme options.

Cheers!
Yigit

March 3, 2016 at 11:34 pm #593029

MarkDee
Participant

Ok. Just deactivated and flushed cache… nothing yet.

March 4, 2016 at 5:22 am #593087

MarkDee
Participant

Is there any update on this???

March 5, 2016 at 12:40 am #593593

MarkDee
Participant

Hey Yigit,
Have you been able to locate the issue yet?

March 7, 2016 at 5:57 am #594066

MarkDee
Participant

PLEASE HELP!
This issue has still not been resolved. It is a problem that my homepage is not showing the footer widgets that the rest of the site is… What is happening?

March 9, 2016 at 9:31 am #595396
Ismael
Moderator
Hi!

Did you add the google analytics inside a text block? I got an error in the console which is coming from this script:
```
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
  (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
  m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
  })(window,document,'script','//www.google-analytics.com/analytics.js','ga');</p>
<p>  ga('create', 'UA-46624944-1', 'flyboardcozumel.com');
  ga('send', 'pageview');
```
Regards,
Ismael
March 9, 2016 at 6:24 pm #595722

MarkDee
Participant

I may have at one point in time… but I don’t see it anywhere when trying to edit the page. How might I be able to delete that off the page?

March 11, 2016 at 5:49 pm #596963

MarkDee
Participant

So… anymore insight here? I also see it when I select view page source code… but it is NOT in any text block on the page. Is there a way to delete it off of the homepage by some other method?
-Mark

March 16, 2016 at 5:21 pm #599028

Andy
Inactive Moderator

Hey!

refrain from bumping into your own thread, as it pushes it behind in our queue and marks it as answered and then we can’t provide a faster reply to you.

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

Best regards,
Andy

March 23, 2016 at 9:42 pm #602799

MarkDee
Participant

Hey Andy,

I uploaded all theme files via FTP, and there is NO difference.
What is the next step?
It is so weird that the right things show up in the footer when I am logged in and do not show when I log out…

Thanks,
Makr

March 25, 2016 at 6:08 pm #603684

Andy
Inactive Moderator

Hi!

tried to login using credentials you have provided here but they don’t work anymore. Can you check please?

Do you get similar problem when using a default WordPress theme instead? Ask your host if they are using any kind of caching on your server, which might cause this issue.

Regards,
Andy

April 1, 2016 at 3:11 am #606447

MarkDee
Participant

Hi Andy,

I updated the account with password previously provided.

I will ask my host about any caching…

Please let me know what you can find out.

-Mark

April 1, 2016 at 4:27 am #606460

Vinay
Inactive Moderator

Hi!

The footer on the frontpage is looking same as the other pages, did you get this sorted?

please check screenshot to see what i see on the frontpage… please clear cache and check again… if you still have any issue please feel free to get in touch with us.

Regards,
Vinay

April 1, 2016 at 4:46 am #606463

MarkDee
Participant

Hi Viany,

Weird!

What browser is that? It does not show that way on Chrome and Firefox…

Can you check those two browsers and see if it is the same on your end?

-Mark

April 1, 2016 at 6:16 am #606490

Vinay
Inactive Moderator

Hey!

Yes it is in chrome IE and FF browser without loggedin.

Do you have another ticket open for same issue ? https://kriesi.at/support/topic/front-page-not-working/ If so let us know which ticket you like us to help you since multiple tickets on same issue is a lot of work for all of us we like to close of them as they are for the same issue. and it is easy for us to concentrate on helping on one ticket.

Regards,
Vinay

April 1, 2016 at 6:52 am #606500

MarkDee
Participant

Hi Vinay,

So I have checked all browsers and even different devices, and I am not seeing the front page loaded with the footer items in the above picture… What is going on?

Thanks,
Mark

April 1, 2016 at 8:33 am #606539
Vinay
Inactive Moderator
Hi!

100% Positive the footer widgets are visible on all browser without logged in. Please clear your cache and check on other system or ask a buddy who is using a different system if you can…

Cheers!
Vinay
- This reply was modified 8 years, 7 months ago by Vinay.
April 2, 2016 at 3:35 pm #606994

MarkDee
Participant

HI Vinay,

Alright. I’ll check other devices and browsers…. still seems odd that they are not showing on my end. But we shall see. Thanks for your help.

Cheers,
Mark

April 3, 2016 at 9:10 am #607176

Rikard
Keymaster

Hi Mark,

Ok, please let us know if you should need any more help on the topic.

Best regards,
Rikard
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