Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1344899

    There appears to be a bug within the Enfold theme and displaying footer widgets. It seems that the widgets are not being hooked into the footer area properly. I’ll embed some screen grabs of the current configuration, however, I will preemptively answer a few questions:

    * WordPress core and Enfold (parent theme) are current latest versions.
    * I downloaded a fresh installation of Enfold and swapped the old one out and put the new one in.
    * I eat, breathe and sleep WordPress (AKA a true WordPress developer in every sense). Get super technical with me, please!

    CURRENT Footer View
    Current Footer View

    Current Footer Options inside Enfold theme panel
    Footer Options

    Widget Footer 1
    Widget area

    Yet, I cannot seem to get that widget put in. Instead, it shows “Here are some links. Enjoy your stay” or words to that effect.

    I’d appreciate any help y’all can provide.

    Thanks!

    #1344906

    I also need to note that I had to use my day job’s purchase key to register for the forums. The issue is for a different Enfold client (who has brought me on board to assist them. As soon as they provide it to me, I will add that in via the “Private Content” section.

    • This reply was modified 3 years, 3 months ago by BearlyDoug.
    #1344913

    Hi,

    Are you overriding header.php or footer.php in your child theme? If so, then please try to replace those files with the parent theme files, then add your customisations back in after that.

    If you need help with the purchase key, then please share it with us in private.

    Best regards,
    Rikard

    #1344934

    I had tested replacing footer.php last night, but didn’t realize I needed to do header.php, as well. Now that I’ve done that, the footer widgets are showing up correctly. THANK YOU!

    Lesson learned: Latest version contains changes to both header.php and footer.php. Any child themes in use will need to have BOTH of these files swapped out (and customizations added back in).

    Side note: The Enfold license was originally handled by the hosting company (I’m a former employee, and RCC was one of the sites I worked with/on regularly). I’ve recommended that RCC secure their own Enfold product key, so they can maintain their own license going forward.

    I truly appreciate your help, thank you!

    #1344940

    Hi,

    Great, I’m glad that you got it working, and thanks for the feedback. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.