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I was using a footer page as my footer. It no longer shows up. I tried what others in the forum tried, that is replacing my footer.php in my child theme with the footer.php from the parent theme and still no footer showing up.
I notice a new warning on the Enfold theme footer page setting that is difficult to understand: Do you want to display the footer widgets & footer socket or a page content as footer? This default setting can be changed individually for each page.
Info: If a footer page is selected and no “Page Based Footer” option is selected, the selected page will show a message in the page list, that this option is inactive, so that editors are reminded that it is a “special” page and making changes might break intended site layout when reactivated. To disable this message in the page list please change your page selection to “Select Page” so no page is selected and then disable “Page Based Footer” option.What does this mean?
Hey emac,
Thank you for the inquiry.
The message above is just added to remind the users to unselect the custom page when the Default Footer & Socket Settings is not set to Page based footer options. If you don’t intend to display a Page based footer, make sure to set the Select Page dropdown below the Default Footer & Socket Settings to Select Page.
Best regards,
IsmaelThank you, Ismael, for the explanation.
My footer page is still not showing up. I have multiple websites using Enfold; the other ones show the Footer when I have the settings to use a Footer page; however, one of my websites no longer shows the footer. I see some (new?) language of “beta” on some of the Enfold Theme settings for the Footer.
I turned off various plugins, and the footer still does not show up.
I do not see any obvious errors being thrown in the Chrome Developer console.
Not sure what my next steps should be? It was working fine until recently, and not sure why the Footer does not appear now?
Thank you for any guidance you can provide.
Ed
Hi Ed,
Thanks for the update. Please include admin WordPress and FTP login details in private to the site where the footer is not showing, so that we can have a closer look.
Best regards,
RikardI have some questions and observations about why my Footer page is not showing up anymore.
1) Have a Footer page; it used to show up with no problem.
2) I am using a child theme.
3) I replaced the footer.php and header.php files in my child theme with the latest from the Enfold parent theme. (still, no footer showing). I made no edits to the footer.php or header.php files currently in my Child Theme. They are exactly what is used for the parent Enfold theme.
4) On my Footer page, I have the Footer setting on the Enfold sidebar: “Default Layout set in Enfold Child > Footer.”
5) On my Footer page, in the page editor, there is a message in an orange box: “This page is currently selected to be displayed as footer. (Set in Enfold » Footer). (Change)
Therefore it cannot be accessed directly by the general public in your frontend. (Logged in users who are able to edit this page can still see it)”
6) I want the Footer page to be the footer for ALL my pages and posts. That used to work fine.
7) In my Enfold Child Theme Options, accessed via my WP Dashboard, I have the following settings: Default Footer & Socket Settings > “Select a page to replace both the footer and socket”, below that under Select Page > “Footer page” (the actual name of the Footer page I created in the Advanced Layout Builder).
8) Nothing shows up at the bottom of the web page, no socket, no footer. This is for a page where I say to use “Default Layout set in Enfold Child > Footer.”
9) For that same page, to test things, I then set the Footer > “Use selected page to display footer and socket”. I then get my copyright statement and the “Enfold Theme by Kriesi”
( BTW, I want to not show the “Enfold Theme by Kriesi”, it used to not show up with my old Child Theme footer.php)It seems the Enfold ability to use a dedicated Footer page is no longer working. I started with a clean slate as far as my child theme footer.php and header.php.
I am noticing a lot of other Enfold users also recently having this problem.
Can someone please explain, or better yet, post what the footer.php contents are supposed to be for the footer page to show up? It appears like the footer.php from the current parent Enfold theme does not work as it stands now.
Although I have shared my login information, my site is locked down behind a firewall, and not so easy for others to get the footer.php or WP admin page.
Is there a fix for the footer.php that you can share with us having this issue, please?
Hi,
Thank you for the explanation.
We may need to access the site in order to properly check the issue. Please provide the site URL and login credentials in the private field. In the meantime, please try to upgrade the theme to version 5.6.10, then temporarily disable the Enfold > Performance > File Compression settings.
Best regards,
IsmaelHi,
Thank you for the info.
Access Denied – Sucuri Website Firewall
Unfortunately, we got locked out by Sucuri. You may need to temporarily disable geolocation blocking. You can find the team members’ locations in the link below.
Best regards,
IsmaelHi,
Thank you for the update.
We are still not able to access the site, details below. Do you have a staging version of the site? Please provide access to the staging site or disable the security plugin temporarily.
Best regards,
IsmaelFirst of all, the description of how to proceed is of course correct.
However, if you have not made any changes to footer.php and header.php before or now – you do not need any copies in your child theme.Do I understand you correctly that you have also made the settings again in the editor mode of all your pages/posts on the right in the layout sector? – That would also be unnecessary. Because the default setting there is preselected and therefore takes over the setting of the setting in the Enfold Footer options.
This setting there is only intended for the exceptional case that the footer page should then not be displayed for this particular page.
______________
btw. : “I am noticing a lot of other Enfold users also recently having this problem.”
I only read this in the context when the users have an older child theme footer.php or in particular older header.php, and do not transfer and upload these with the desired changes to the new versions.
But if there are no user changes made to these files – there is no need for them as copy inside child-theme.If Parent Theme footer.php = Child Theme footer.php (identical copy), I would expect the same behavior…
But just for testing purposes, I renamed Child Theme/footer.php to “footer.php.old” and still experience no footer showing on pages where I have the Footer —> Default Layout — Set in Enfold Child > Footer
In the Child Theme Enfold options, Default Footer & Socket Settings> Select a page to replace both footer and socket. Below that, under Select Footer Page > Footer page (the name of my footer page)
I have a Footer page. It has a notice saying it is set to be used for a Footer page.
No footer is showing up on any pages or posts. To be clear, the content on my Footer page is not showing up. (It worked fine as I had it set up to use a footer page for many years through many updates of Enfold.)
So, at this point, there is nothing in my Child Theme to replace or copy footer.php and header.php. I renamed both of them in my Child Theme for testing purposes.
Another simple test. I turned off my child’s theme and just used the Enfold Theme (Version: 5.6.10) with the Footer page assigned in the Theme options as above, and no footer page shows up as the footer on any posts or pages.
Another test. Using the parent Enfold Theme, I then set Default Footer and Socket Settings > Display footer widgets and socket theme options. The footer widgets and socket show up as the footer on all pages and posts. (This is not what I need for my site; I need the Footer page to show as it used to…)
So to be clear, I have no child theme running and I still cannot get a Footer page to show as the footer.
Please remove the child-theme footer.php and header.php – if they do not differ from the parent theme files.
These are more fluid than fluid – superfluous.Have you tried to update the theme to the new version via ftp? To me, this sounds very much like a copy error.
Hi,
Thank you for your patience, since though your tests seem to ruled out the typically header.php & footer.php issue, this seems to be a strange issue that we have not seen before.
Unfortunately we are not able to login to your site, we get the error Access Denied – Sucuri Website Firewall
I was able to login via FTP and while this doesn’t directly help us help you, I did notice that you have 140 plugins, I don’t have a way of knowing how many are activate, but I would recommend disabling all plugins and then try enabling one at a time, often the one causing the problems is not showing any errors.
I see above that you have tried disabling “various plugins” but the best approach will be to disable all of them and then check.
If this doesn’t help then please create a staging site without the Sucuri Firewall so we can disable everything and try to investigate.
Most cPanel webhosts have a staging site option, some in the dashboard:
Others add the option in the Softaculous WordPress Management
There may be other staging site options in different cPanel servers, these are the two that I have seen, try asking your web host if you don’t see these.Best regards,
MikeThanks, Mike. I have all plugins disabled on a staging version of my site and the footer page appears… so, this is a plugin issue. I am working through which plugin it is that is preventing the footer page. Disregard my private response as I can figure this plugin issue out.
Hi,
Glad to hear that disabling the plugins has put you on the right path, after you find which one it was please post it here as it may help future users that have this issue.Best regards,
MikeThe plugin causing the Footer Page not to show as my default footer per the settings Enfold Theme > Footer is:
Paid Memberships Pro.
https://www.paidmembershipspro.com/
I sent them a support ticket to let them know.
Thanks for your awesome help, patience, and explanations, Mike. The key was setting up that Staging Site and deactivating plugins
Hi,
Glad to hear that you have this sorted out, and thanks for sharing the plugin causing the conflict. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
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