Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 1, 2022 at 11:05 pm #1346936
    Kitty1111

    Hallo,

    nach einem Update des Enfold-Themes ist der Footer verschwunden.
    Ich habe bereits den Forenbeitrag gelesen, indem empfohlen wurde, die Original footer.php aus dem Parent-Theme zu kopieren und die Child-Version damit zu ersetzen, aber dies brachte leider keinen Erfolg.

    Die Einstellungen im Backend scheinen nach wie vor korrekt zu sein, auch die Widgets sind noch so wie sie vorher waren.

    Welche Lösung könnte es hierfür noch geben, um den Footer wieder anzeigen zu lassen?

    Viele Grüße

    April 2, 2022 at 8:57 am #1346960
    Rikard

    Hey Alexandra,

    Please share admin WordPress and FTP login details with us in private.

    Best regards,
    Rikard

    April 2, 2022 at 12:29 pm #1346974
    Kitty1111

    Plesae find attached in private section the login data

    April 3, 2022 at 9:13 am #1347033
    Rikard

    Hi,

    Thanks for that. The .htaccess and WordPress login details are working, but the FTP details are not. Please check and verify them, then post again. Also make sure to include the host address.

    Best regards,
    Rikard

    April 3, 2022 at 12:24 pm #1347046
    Kitty1111

    Please find attached the correct FTP data and the missing ones, which has been tested and are working.

    BR

    April 3, 2022 at 1:47 pm #1347057
    Rikard

    Hi,

    Thanks for that. I’ve added the new versions of header.php and footer.php to your child theme, and it’s working as it should now. If you need to access the old files, then they are still in the child theme, called __header.php and __footer.php. If you don’t need the old files, then you can delete them both.

    Best regards,
    Rikard

    April 3, 2022 at 4:59 pm #1347064
    Kitty1111

    Great work and awesome support!
    Even after years of buying and over the weekend!
    Many many thanks for that!

    Best regards!

    April 3, 2022 at 6:39 pm #1347068
    Mike

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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