Viewing 10 posts - 1 through 10 (of 10 total)
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  • #776811

    Hi, check this out:

    https://www.fdg.de/greenfee/

    I don´t know why, but all of a sudden the footer keeps showing up in the middle of the content…???

    #777065

    Hey Jens,

    The login page is redirecting me to the URL in private, not sure what is going on there?

    Best regards,
    Rikard

    #777075

    Hi, Rikard,

    sorry about that. Here´s the login url:

    #777466

    Hi jbuenger,

    Could you please post a screen shot with a problem? I see the footer at the bottom, unless the part with
    “Seit 1995 Partner des Golfsports” is supposed to be at the bottom as well.

    Best regards,
    Victoria

    #777488

    how can I send a screenshot???

    #777692

    Hi,

    Please upload it to a service like google drive, dropbox or similar and then link to it here.

    Could you try updating the theme to the latest version (4.0.5) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Also please clear the cache from your caching plugin and leave it disabled until you have resolved the problems.

    Best regards,
    Rikard

    #777709

    Hi, Rikard, I have done all this, but problems persist.

    pls see the screenshots:

    #778028

    Hi jbuenger,

    You can try to take that Text section out of the top cell and add another cell below and put text section in it and see what happens. Haw did you add text there? I don’t see any text in text section.
    And the table does not have closing tag, so html is broken and browser does not know what you really mean by that and how to render it.

    Best regards,
    Victoria

    #778060

    Hi, Victoria,

    thx for helping me out. This page now is ok.

    But another problem still persists: https://www.fdg.de/produkt/fernmitgliedschaft-golfclub/

    I have used bullet points for short description of product, but it doesn´t display the bullet points, just the text without them. What can I do to meke the bullet points show up?

    #778380

    Hi,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking the admin login link again once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Vinay

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