Viewing 14 posts - 1 through 14 (of 14 total)
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  • May 1, 2018 at 12:16 am #949277
    shreinmedia

    I have assigned the Footer/Socket to a page I’ve built out and published, however, on the front end of the website all we see is the placeholder footer information.

    Can someone please take a look? I have cleared cache, tried incognito windows and still no luck.

    Thanks!

    Home Page

    May 2, 2018 at 9:23 pm #950296
    Basilis

    Hey Dave,

    If you go to Appearance -> Widgets from there you can edit the content that we have on those widgets.
    Would that work?

    Best regards,
    Basilis

    May 2, 2018 at 10:07 pm #950333
    shreinmedia

    Perhaps I’m not explaining myself well.

    See the screen shot here:
    https://www.dropbox.com/s/zxh7bw5ht3daj9j/Screenshot%202018-05-02%2013.06.14.png?dl=0

    I have assigned in the Enfold Theme Options to select a page to display as the footer – and then selected that page.

    But I’m not seeing anything in the footer…
    https://www.dropbox.com/s/uaq4sl6v9tisf4u/Screenshot%202018-05-02%2013.07.23.png?dl=0

    Is there another step to use the page builder in the footer?

    May 4, 2018 at 5:28 am #951288
    Rikard

    Hi,

    Thanks for the clarification and screenshots. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    May 4, 2018 at 5:19 pm #951781
    shreinmedia

    Done.

    May 5, 2018 at 2:36 pm #952116
    keribird

    I’m having the same problem.

    I created a page and set it in the theme footer section (exactly as shreinmedia’s screenshot shows, I even used the same page name). The setting is confirmed in the page menu as a custom footer page, and on the footer layout page dashboard with a red box telling me that page is a custom footer page. But only the default footer widgets are showing on all my pages. Even when “use selected page…” is set in the footer settings of a page or post dashboard, it still won’t show my custom page, only the default widgets.

    I’ve included a temporary login in the private content below.

    Thanks
    Keri

    May 8, 2018 at 3:52 am #953032
    Ismael

    Hi,

    The footer.php file has been modified in the child theme folder. Please use the latest version of the file.

    Best regards,
    Ismael

    May 8, 2018 at 7:25 am #953169
    shreinmedia

    Hi Ismael,

    Did you make any changes in my installation or keribird’s installation? I’m still seeing the incorrect Footer. Thanks.

    May 8, 2018 at 12:55 pm #953345
    keribird

    Ismael,
    Ah, Thank you! I forgot I had a footer.php from a previous version in the child theme. All working now.
    This is a great new feature!
    Keri

    May 8, 2018 at 2:09 pm #953379
    keribird

    Rats. The custom footer page and socket are displaying perfectly on pages that do not have a sidebar. On pages with a sidebar there is an inch gap between the page footer and the socket. The layout of the custom footer is stretched vertically on those pages, too, so there is a bunch of extra space in the columns.

    Screenshots:
    footer without sidebar: https://www.dropbox.com/s/3yfptfenco2s6x2/footer%20on%20page%20without%20sidebar.png?dl=0
    footer on page with sidebar: https://www.dropbox.com/s/rzvy8153101u0s1/footer%20on%20page%20with%20sidebar.png?dl=0

    May 8, 2018 at 5:14 pm #953468
    shreinmedia

    Ismale, can you share the fix here so I can apply to my site and others can apply to theirs?

    May 9, 2018 at 2:54 pm #953957
    Ismael

    Hi,

    @shreinmedia: Do you have a child theme? Did you modify the footer.php file before? Please make sure that it is the latest version.

    @keribird: We applied a unique Section ID to the color section and then use this css code to remove the div below it.

    /* Custom Footer */
#custom-footer + div {
    display: none !important;
}

    Best regards,
    Ismael

    May 9, 2018 at 9:03 pm #954147
    shreinmedia

    Hi Ismael,

    That was it. Thank you. I appreciate it!

    May 9, 2018 at 9:50 pm #954151
    Jordan Shannon

    Hi,

    I’m glad you got this corrected. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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