Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • October 12, 2016 at 6:27 pm #698457
    d3solutions

    I’m still working mostly with the demo content and the archive pages for the portfolio have a footer that doesn’t extend the full width of the page.

    It seems there’s a </div> missing somewhere. Can you help me figure out how to fix this issue? I haven’t messed with this demo page at all – this is how it came out of the box. The footer looks fine on other pages, so I’m wondering if it’s an issue with the Portfolio Grid in the Avia Layout Builder.

    Thank you

    October 12, 2016 at 7:49 pm #698496
    Basilis

    Hey d3solutions,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Basilis

    October 12, 2016 at 7:56 pm #698500
    d3solutions

    Here are the requested credentials

    October 17, 2016 at 1:18 pm #699961
    Andy

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    If this does not help, then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.