Viewing 17 posts - 1 through 17 (of 17 total)
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  • #962585

    Hello! I purchased the Enfold theme for our 3rd website and its causing us some issues. The issue right now is that the Footer section does not show up. We have the footer section in our other 2 websites so we know how to add it, but on the most recent site http://www.qslafoundation.org, the footer does not show up at all. Also, 2 of the pages show a list of pages on the sidebar, which I can’t remove.

    Help!

    #962625

    Hey qsla1234,
    For your footer please check that Enfold Theme Options > Footer > Default Footer & Socket Settings dropdown is not set to one of the Page Based Footer Options
    For your sidebar, if the sidebar is empty the default demo widgets will show, try adding a empty widget, or a active one of your choice, to the sidebar to hide them.

    Best regards,
    Mike

    #962652

    Hey Mike;

    I tried all that, even added a code I saw online with no luck. The sidebar shows on only 2 pages but the footer is missing everywhere!

    Please let me know if there is something else.

    claudia

    #962654

    The code I added in CSS:
    #footer .widget {
    display: block;
    }
    #sidebar #searchform {
    display: none !important;
    }

    #962688

    Hi,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    #962702

    Hey Mike;

    I’ve attached the info below. Thank you!

    #963139

    Hey Mike;

    Could Woo Commerce have done the error? I see that Woo Commerce is installed and shows as part of the Enfold theme.

    #963244

    Hi claudia,

    Best regards,
    Victoria

    #963287

    Hey Victoria;

    I have set the ‘no sidebar’ on all pages, even on single pages, but every new page we add has a side bar that does NOT adjust to the Enfold theme. Also, the footer does not show up on the website. If you go to http://www.qslafoundation.org, there is no footer.

    I will try to add the custom code provided.

    #963295

    I tried the custom code and it did NOT work…..

    #964006

    Hi,
    When I look at your theme files via WordPress > Appearance > Editor
    I don’t see a footer.php, or a sidebar.php
    Please try uploading your theme again via ftp to replace these and any other missing files.

    Best regards,
    Mike

    #967584

    Hey Mike;

    I am not sure how to do a manual upload. I downloaded a software (Filezilla) but as soon as I downloaded it, one of the 3 websites we have with Enfold theme, crashed. It turned out to be another issue, but I feel its related to downloading Filezilla – our security was somehow breached.
    Is there another way to do it instead of manual download? Our first Enfold had NO issues, and ever since we bought multiple Enfold themes, we’ve been having issues……

    Please let me know if there is an alternative.

    THank you, Claudia

    #968169

    Hi,
    Sorry I’m not sure how downloading Filezilla can crash your site or cause a security breach for your website, but for clarity here is How to use FTP to upload files to WordPress for Beginners
    But you can also upload your theme with your webhost file manager, here are some steps using the file manager in cPanel, which is what most hosts use.

    Please be sure to delete your current /enfold/ folder in /wp-content/themes/ before uploading your new enfold theme.

    If you feel unsure about these steps, I would be happy to assist if you include ftp access, or your webhost access in the Private Content area.

    Best regards,
    Mike

    #968173

    Hey Mike;

    here is the info in the private area. Thanks so much for looking into it for us.

    #970567

    Hey Mike;

    So I just uninstalled Enfold from http://www.qslafoundation.org but now I am back to the problem I had at the beginning, which was unable to install a theme!

    So now I don’t have a theme on the website running. Could you help please?

    #970588

    Hey Mike;

    I did it! I uploaded our theme via FTP! It looks perfect!
    Thank you for trusting I could do it….. I was afraid of FileZilla, but it has worked out fine, THANK YOU

    #970917

    Hi,

    Awesome! Glad that you did it! Let us know if you need anything else. :)

    Best regards,
    Ismael

Viewing 17 posts - 1 through 17 (of 17 total)
  • The topic ‘Footer not displaying’ is closed to new replies.