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August 31, 2023 at 10:22 am #1417667
On a website I took over for maintenance the Enfold theme is used.
Something seems to be wrong, since I’m not able to display a footer.
Whatever I do (use a page as footer, use widgets) absolutely nothing is shown on the bottom of any page.
I’m not sure where to continue to debug the issue, so I’m looking for advice.BR Christian
August 31, 2023 at 11:19 am #1417674Hey harmt,
I see that you are using a child theme, if it has a footer.php or header.php in the child theme please remove these and check again.
We do not recommend adding these files to your child theme, it is the most common reason for errors when updating. Any customizations you wish to make should be done in your child theme functions.php
If this doesn’t help try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
If this still doesn’t help please include an admin login in the Private Content area so we can be of more assistance.Best regards,
MikeAugust 31, 2023 at 2:37 pm #1417695Hi Mike,
thank you very much for your quick response!
I looked into the child theme before, but didn’t find a footer.php. I didn’t do the linkage between the header.php and the footer.
But since you mentioned it I removed the header.php and the footer is back on some pages (though not on all). But definitely there is a link between the missing footer and the header.php.
I guess I have to dig a bit deeper to find the actual root cause.BR Christian
August 31, 2023 at 5:27 pm #1417712Hi,
Glad that this helped, every so offen the header.php & footer.php change and one or both can be the cause of a site breaking, so we recommend any customizations you wish to make should be done in your child theme functions.php, let us know if you need specific help with this.
Also if your child theme has customized element files, any of these may have changed, typically this is not an issue as the Dev Team trys to keep the theme backward compatible, but it can still happen, such as the difference between v4.x & v5.x
If this is not your case please include an admin login and in the Private Content area, and link to a page with the issue so we can be of more assistance.Best regards,
Mike -
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