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Posts
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Dear Sirs and Madams,
we discovered that our web site http://www.collarimacchine.it has not footer more…
Also, we noticed that in “Appearance”, “Menus”, in “Manage with Live Preview” and section “widgets” shows this message:
“Your theme has 9 widget areas, but this particular page does not display them.”Could you help us?
Waiting for your comment.
Best Regards.
ValeriaHi Valeria,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi,
Thanks for that. I see that you are overriding header.php in your child theme, could you try replacing that with the parent theme file to see if that helps please? You can add your customisations back in after the file has been replaced.
Best regards,
RikardDear Mr. Rikard,
thank for your assistance, your reply was important for solving our problem.You can close this thread.
Best regards.
Valeria
Hi,
Great, I’m glad that you could solve the problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
- The topic ‘Footer Disappeared in Enfold Chid Theme’ is closed to new replies.