Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 27, 2023 at 6:27 pm #1402665
    leadingnorth

    Hello,

    My footer completely disappeared after the last update (I updated a bit later because updating always gives me issues). I made edits to the header.php on the child theme, so I replaced the custom one with the updated version of it and that didn’t fix the issue. Please see below for website info. Thank you.

    March 27, 2023 at 8:23 pm #1402686
    Rikard

    Hey leadingnorth,

    Thanks for the login details. Please try to replace header.php in your child theme with the parent theme file, then add your customisations back in after that.

    Best regards,
    Rikard

    April 18, 2023 at 9:42 pm #1404855
    leadingnorth

    I did that but it still doesn’t work. Can you please look into it?

    • This reply was modified 2 years, 7 months ago by leadingnorth.
    April 19, 2023 at 3:51 am #1404882
    Nikko

    Hi leadingnorth,

    I tried to login to your website however this error prevents me from logging in, please check:
    Error: The password you entered for the email address is incorrect.

    Best regards,
    Nikko

    April 19, 2023 at 4:56 pm #1404962
    leadingnorth

    Hmm weird. I just reset it just in case. Can you please try again with the same credentials? I just tried it and it worked.

    • This reply was modified 2 years, 7 months ago by leadingnorth.
    April 19, 2023 at 8:21 pm #1404986
    Rikard

    Hi,

    Thanks for that. Did you replace header.php in your child theme with the same file from the parent theme? We can’t do it for you unless we have FTP access unfortunately.

    Best regards,
    Rikard

    April 19, 2023 at 8:56 pm #1404990
    leadingnorth

    Yes I did. And that didn’t fix the issue. This is a staging site, so you can look in the theme file editor in the WP admin.

    April 20, 2023 at 10:21 am #1405022
    Rikard

    Hi,

    I replaced the content of header.php for you, and your footer is showing as expected now.

    Best regards,
    Rikard

    April 20, 2023 at 4:10 pm #1405055
    leadingnorth

    Whaaat, thank you, but I swear that’s what I did and it didn’t work. That’s so bizarre but thank you for your help!

    April 21, 2023 at 10:53 am #1405152
    Rikard

    Hi,

    Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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