Viewing 19 posts - 1 through 19 (of 19 total)
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  • #686401

    Footer column 3 – red color on “headings” and white color on links.
    https://goo.gl/Z1ofeP
    (and on all other pages on that site, except the one mentioned below)….

    The same footer, same site, but on different page – now both red and white colors are gone – what’s up with that ??
    (because it’s the exact same footer)…:
    https://goo.gl/Hv5gLb

    I’m using google chrome latest version. – tested in Internet explorer as well, same issue.

    *** COULD THIS BE SOME CODING ISSUE (BUG) WITH THE GOOGLE MAP MODULE OR SOMETHING ON THAT PAGE ???? ****

    #687242

    Hey solsikkehaven,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #687257

    Thank you. Have already posted login details for you in private content area.

    #687261

    btw: I just tried removing the google maps section from a copy of the “Kontakt” page – then the footer suddenly is ok.
    https://goo.gl/N9Mnan

    I’m 99% sure, there is a bug in the google maps section code of Enfold.

    #687924

    Hi,

    I can’t see any login details in the thread, could you post them again please?

    Ok, thanks for reporting the bug to us, do you where it located though?

    Regards,
    Rikard

    #687964

    Hi Rikard, here’s the login info (in private content)

    also: I noticed that what I mentioned was wrong with the footer is not all – there is more wrong with the footer, like missing horizontal lines in the header of each column on pages that have the google map module… But you can very easily see the difference, if you cycle through the 2-3 pages mentioned above in this thread….

    #689754

    Hi. Send you what you requested, but haven’t heard back from you ?

    #689796

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Keep all plugins deactivated while testing.

    Best regards,
    Andy

    #689970

    updated the theme again (newest version from themeforest) by FTP.
    problem is still the same.
    Your original contact page shows OK.
    My contact page (“kontakt”) shows wrong footer styles
    If I use a blank color section below the google map on “kontakt” page, footer is ok.
    If I use the google map inside a color section, footer is ok.
    If I use separator/whitespace below the google map, footer is wrong again.

    I have not done any special CSS or anything.

    #690609

    Hi,

    it’s not about updating the theme, it’s about deleting all theme files and replacing them with a fresh copy from your themeforest account. So let us know when you’re done with it and still need help.

    So only when adding a separator/whitespace below your google maps this issue is occurring?

    Best regards,
    Andy

    #690613

    Andy & Co.
    I have done exactly what you asked of me. I deleted the enfold folder and replaced them with a fresh copy – that’s what I did before I replied back that I have done it (yes, I wrote updated, but I did mean deleted theme + replaced with a fresh copy !)…..

    No, it’s not about adding white space/separator, just tried to find workarounds. It’s on my “kontakt” page as described, google maps is the last entry on that page before the footer and the footer looks wrong. On the original “contacts” page it looks ok. Can’t figure out what’s wrong. I have given you the direct links to the page(s) and login information – hoping that you will check it out and see what could be wrong. I have not done any fancy (at all !) CSS or any other changes, other that setting another place to find on the google map than the original, of course.

    Thanks !

    #690661

    Hi,

    we can’t reproduce the issue on our end, so it will be difficult for us to help you. Seems something especially on your end is causing this. Please remove all of your customizations (css codes, etc.) to test if one is causing this problem.

    Best regards,
    Andy

    #690705

    I have no customizations or custom CSS, no child theme etc.
    This is a standard new wordpress site, with enfold installed, with the GYM demo installed. as you can see on the “kontakt” page, if you log in, there’s nothing special in that page. But it’s not much different than any other page, incl. the out-of-box (enfold GYM demo) contact page.

    #690844

    Hi,

    try to check which element is causing this issue. Remove every element one by one from your page, until you find what is causing it.

    Best regards,
    Andy

    #690939

    BUG – reproducible BUG !!!

    I tried removing color sections and content until it was OK.
    The color section just previous to the google map: removed background image + section color overlay, then the footer was OK..
    So I guess there *IS* a bug in your code somewhere – because of course you should be allowed to have an image background + overlay in a previous section before a google map, and NOT have the footer break.

    So why don’t you put an image into a color section plus an overlay – and see for yourself ? !?
    Actually I just tried on a new test page – and did this:

    * Make new page
    * insert google map – footer looks OK !!!
    * BEFORE the google map, insert a color section
    * Place a section background image full size on this color section
    * Enable section background overlay on the color section
    AND BOOMMM !!!

    #691008

    Hi,

    I copied all of your content and used it on my own test page and I can’t reproduce the issue on my end. So it seems to me that it’s not a bug, but something must cause it especially on your end. It’s weird though.

    Are you sure you deactivated all plugins and deleted all theme files already? Send us FTP access and we will delete all your theme files by ourselves.

    Best regards,
    Andy

    #691017

    Here you go….

    #691701

    Hi,

    I deleted all your files and replaced them with a fresh theme copy. Now both links seem to be fine to me. Can you confirm please?

    Best regards,
    Andy

    #691721

    Thank you.

    I deleted the enfold files previously (deleted the entire ENFOLD folder) then reuploaded all files via .zip & unpacked that zip file.

    But thank you – it seems to be working now.

Viewing 19 posts - 1 through 19 (of 19 total)
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