Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 29, 2022 at 4:48 pm #1356889
    hypergolica

    Dear Support,
    Only one page of my Enfold website does the following:
    a) changes the footer
    b) throws a warning telling me the avia_builder_button failed to initialize. (If I click ‘update’, I get the warning; if I hit ‘refresh’ it goes away.)
    Any idea how I can fix both?
    Please advise. Link to page and credentials in private content.
    Thank you,
    Tim

    June 30, 2022 at 9:50 am #1356916
    Rikard

    Hi Tim,

    Thanks for the login details. I’m not sure exactly how to reproduce the problem you are seeing on your end, what type of changes are you making to the footer? And after that, do you simply edit the page in question, and the warning will appear after that?

    Best regards,
    Rikard

    June 30, 2022 at 11:13 am #1356929
    hypergolica

    Dear Rikard,
    Many thanks for looking into this.
    I haven’t done anything to the footer, which is the mystery.
    Also, to get the error message, no need to change anything on the page; just hit “update”. Do you see the error at your end if you do that? (I’m using Safari.) To ‘fix’ the error, all you need to do is hit ‘refresh’.
    I’ve copied and pasted below a screenshot of the error.
    Best,
    Tim

    June 30, 2022 at 12:32 pm #1356940
    Rikard

    Hi,

    Thanks for the clarification. I can’t see the problem on my end using Chrome, does it go away if you try using a different browser, or use a private browser window?

    Best regards,
    Rikard

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