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  • #967172

    In the bottom of our webpage we have text from all of our portfolio post – they make the page go on forever…

    We run the latest enfold version. Everything is updated. Can’t see anything in the page builder or settings for footer (disabled the footer and it didn’t help)
    Thx for the help in advance!
    /Thor
    http://www.gotfat.dk

    #969811

    Hey thorhampusbank,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

    #970007

    Hi Basils.

    Thank you for your reply. I have made a temp user and there’s a link in the private content for you.

    Another issue that is maybe related to the first is that the embedded youtube videos in our portfolio posts doesn’t play – they are just black rectangles.

    /Thor

    #970822

    Hi,

    Please check now let me know if everything is working as should.

    Best regards,
    Basilis

    #970894

    It’s the same. After the social segment (Facebook, Youtube, Instagram links/logos) the page is supposed to end. But all the portfolio post are displayed as plain text with the video link and what not going on forever.

    #972033

    Hi,

    Weird. When did you see this issue? Is it after an update? We tried to run the shortcode parser but it didn’t change anything. Did you modify any of the theme files? Please upgrade to version 4.4.1.

    Best regards,
    Ismael

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