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Posts
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This is the website that I am working on it: http://www.staging1.wewilltransportit.com/
The footer is not responsive, when is open in a small device or resize in the computer is not getting the responsive design position(a column on top of the other one), it keeps the 3 columns and looks horrible.
I placed the sidebar in this page: https://www.staging1.wewilltransportit.com/contact-we-will-transport-it/
and I was using the Sidebar Pages to the right where it was this info:
<h4 class=”request”>REQUEST A <span style=”color: yellow; text-shadow: 1px 2px 3px black;”>FREE</span> QUOTE</h4>
[contact-form-7 id=”792″ title=”Request A Quote!”]
And them, the sider was at the bootom of the content page, it wasnt located to the right side of the page.I need to fix this asap, thanks and waiting for your quick response.
Superbad customer service, more than 24 hours and no answer.
Forget everything, this is the last time that I use this theme and I will not recommend to anybody.
I paid for customer support and you are stealing my money.https://www.staging1.wewilltransportit.com/car-transport/
In the content pages, the paragraphs are bold and blue.
The footer is not responsive in the home page, I did an update and everything is the same.
I am still waiting for your response.In the content pages, I can’t create a full-width page, I am getting very sick and tired of this theme and you do not do anything.
Even with paid support do not help ???
And I thought to extend support, as I have been waiting for help for a week. Horror.Sometimes it seems to me that they intentionally add some errors to the template, in order to pump money from users later …
When you need to correct and customize the CSS – this is normal!
But when you need to crawl and correct, the PHP-code is already very bad by the author of the template.Also sneak up thoughts go to another template. All hope is glimmering that they will correct all errors ((
Hi,
When you post a lot of replies, we cant help you because the ticket goes on the end of the line.
We are not doing any mistakes on purpose also to make more money this really sounds insulted for us.Best regards,
BasilisInsulted is the super bad customer service that you are offering. It is supposed that if I am paying for a support service this is going to work and is going to be done quickly and efficiently, no when you can do it.
You better keep your mouth shut because who is not doing the thing here ok are you guys.https://www.staging1.wewilltransportit.com/car-transport/
Check this page.
The content paragraph is bold and blue by default. I need to fix this asap.
2/26Hey, Basilis where are you or the team that it’s supposed that I am paying to fix your customers problems?????
Do you see? This is really insulting.
Insulting is that you do not fix any problem that I asked you to fix, insulting is that you never respond to the customer’s requests, insulting is that I really feel that I am wasting my support money with you guys.
Where is your customer service? Where is the support that I am paying?
Last time that I use this theme or I recommended.Hi carTransport,
The footer is responsive on my end, could you post a screenshot of what you are seeing on your end please?
Blue and bold content: your text is wrapped in a strong tag, if you don’t want it blue and bold then please remove the strong tag around your text.
Best regards,
RikardBlue and bold content: your text is wrapped in a strong tag, if you don’t want it blue and bold then please remove the strong tag around your text.
You are wrong and I know that there is a problem with the theme because in the backend nothing is between
I need you to log in and check the problem in the backend.
If you check all the pages the paragraph content is bold and looks horrible and then the links and the words that I need using the strong attribute doesn’t look like must be.
The whole website content is bold without using the strong attribute.Check this: https://snag.gy/Iag6Rl.jpg
https://www.wewilltransportit.comI need to fix this problem asap, please
Hi,
Yes, there is no strong tag in the backend but there is on the front end. Maybe it’s due to caching? Did you try to remove the cache from your caching plugin? I’m checking the URL in private.
Best regards,
RikardI did it and it doesn’t change anything. I am pretty sure that this is a Theme problem.
Can you check deeply, please?I need to fix this problem asap.
Thanks
Go with your extremely bad customer service to another planet.
This is the last time that I use this theme and I will start looking for another one.
I have purchased this theme more than 50 times for my customers and now you are going to lose this number and my recommendations because you deserved it with the worst customer service that I ever had.I fixed the problem, I was waiting for you for more than a week and nothing.
D —— for this Theme and its customer service.Byeeeeeeeeeeeeeeeeeeeee
Hi carTransport,
Sorry to hear that, but glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaVictoria I am glad for your response, but if I need your assistant I have to wait how much time for your answer?
It is supposed that you are charging money for this support and you are going to be able to assist every customer but this is not happening and you know that.
If you have to hire more people for technical support you must do it in order to offer the customer services that people who purchased the theme feel protected and happy with your services.
I use to love this them, NOT anymore.Hi,
We are very sorry to hear about your frustrations. There are a lot of inquiries in the past few days, more than usual, so the response time is a bit delayed. Please don’t hesitate to open a new thread if you need anything else. We’ll try to solve any issue that you may have as soon as possible. Thank you for your understanding.
Best regards,
Ismael
- The topic ‘Footer and Sidebar problems’ is closed to new replies.