Tagged: 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • November 16, 2017 at 10:09 pm #877774
    tkingsbu

    hey there…
    can’t seem to find the cause of this, but on our icon-list, some of the words are getting chopped off…
    https://ibb.co/iVUdf6

    November 17, 2017 at 3:01 pm #878088
    Victoria

    Hey tkingsbu,

    Could you please give us a link to your website, we need more context to be able to help you.

    Best regards,
    Victoria

    November 17, 2017 at 4:46 pm #878178
    tkingsbu

    Private.

    • This reply was modified 7 years, 1 month ago by Rikard.
    November 18, 2017 at 1:49 pm #878561
    Rikard

    Hi,

    It looks like your site is down? Please see private. Also, next time please post login details in private as this is a public help forum.

    Best regards,
    Rikard

    November 20, 2017 at 5:49 pm #879254
    tkingsbu

    yeah, it’s a corporate site, and we’re behind a firewall…

    could that be the problem?

    we’re set to go live on Wednesday, and the icon list is one of the only problems we have left to solve…
    have you come across that sort of thing before?

    once again, can only really post this:
    https://ibb.co/iVUdf6

    November 20, 2017 at 6:55 pm #879284
    Yigit

    Hi!

    Have you made any custom CSS changes on column elements or icon list element? If you have, please try removing them temporarily and check if that helps. If it does not, please try de-activating all active plugins and re-updating the theme via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/

    Yes, that must be the problem. If possible solutions above do not help, please temporarily disable it so we can look into it before the launch :)

    Regards,
    Yigit

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.