Fontello import doesn't work - Support | Kriesi.at

Tagged: font, fontello, icons, import

Viewing 11 posts - 1 through 11 (of 11 total)

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Posts
January 27, 2015 at 3:36 pm #386290

Nick Artmaxi
Participant

Couldn’t add the font because the server didn’t respond.
http://take.ms/zYwKN
http://take.ms/AHtZX
http://take.ms/XdIPh

I use the latest version of Enfold (No Updates available. You are running the latest version! (3.0.6))

January 27, 2015 at 3:50 pm #386310

Yigit
Keymaster

Hey ac317281!

Can you please try de-activating all active plugins and check if that helps?

Best regards,
Yigit

January 27, 2015 at 4:04 pm #386331

Nick Artmaxi
Participant

I’ve no active plugins
http://take.ms/rZmD1

January 27, 2015 at 4:52 pm #386360

Yigit
Keymaster

Hey!

Please review this video instruction once again – http://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/
And if that does not help, please create a temporary admin login and post it here privately.

Best regards,
Yigit

January 27, 2015 at 5:58 pm #386435

Nick Artmaxi
Participant

This reply has been marked as private.

January 27, 2015 at 6:04 pm #386443

Yigit
Keymaster

Hey!

Please contact your service provider and ask them to enable zipArchive class

Regards,
Yigit

January 29, 2015 at 10:46 am #387602

Nick Artmaxi
Participant

Zip is enabled on my hosting.

January 29, 2015 at 11:05 am #387610

Josue
Inactive Moderator

Hey!

Do you have access to your PHP error log?

Best regards,
Josue

February 9, 2015 at 12:06 pm #392964

Nick Artmaxi
Participant

PHP error log is empty,

I created a file with:

<?
echo class_exists(‘ZipArchive’); ?>

and it returns “1”.

Can you check it better?

February 9, 2015 at 12:18 pm #392972

Nick Artmaxi
Participant

This reply has been marked as private.

February 11, 2015 at 5:15 pm #394478

Andy
Inactive Moderator

Hi!

can you please try uploading the fontello zip file using default WordPress theme?
Did you contact your host about this issue yet? what is their response? I think they need to update their php version and/or increase php memory limit.

Regards,
Andy
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