Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 17, 2017 at 9:42 pm #822950
    Dioplr

    Hi,

    I’ve been using Enfold for a couple of years including Fontello custom icons without a problem.

    But now, I am stuck with this problem since many hours without hope to solve it after reading and trying a lot of solutions proposed in the forum.

    I imported a collection of icons from fontello in my Enfold Child and when I open the icon selector those icons don’t show correctly. In place, I see the unicode correspondent character :-(

    see below :
    Fontello icons don't show correctly

    It’s a development site hosted on WPEngine with no cache and no CDN activated.

    • This topic was modified 7 years, 5 months ago by Dioplr.
    July 17, 2017 at 11:42 pm #823009
    Nikko

    Hey Philippe,

    Can you post a link to the page mentioned? so we can take a closer look.

    Best regards,
    Nikko

    July 17, 2017 at 11:57 pm #823021
    Dioplr

    Hi Nikko,

    You will see the problematic icons in the icon box and icon list

    La Loi Canadienne anti-pourriel (Loi C28)

    • This reply was modified 7 years, 5 months ago by Dioplr.
    July 19, 2017 at 5:06 am #823638
    Nikko

    Hi,

    Sorry for missing the thread. I could see the icons properly on my end, here are the screenshots http://imgur.com/a/7xJMN and http://imgur.com/a/rRtUJ

    Best regards,
    Nikko

    July 27, 2017 at 7:22 pm #830799
    Dioplr

    Hi Nikko,

    I thought my problem was solved but in fact, it is not.
    All the icons I have imported from Fontello or Flaticon appear as empty boxes or Chinese characters when they should be graphical icons.
    The problem occurs both on Icon Selector interface and on the web page.
    I set a test page to let you see easily the problematic result.

    Test icons

    As our website must be launched this weekend, I am a bit stressed by this problem.

    July 28, 2017 at 5:56 pm #831203
    Yigit

    Hi,

    They show up fine on my end, attached a screenshot in private content field.

    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Best regards,
    Yigit

    July 28, 2017 at 6:32 pm #831220
    Dioplr

    It worked! Thanks a lot!

    You’re really providing the best support in all WP industry.

    July 28, 2017 at 6:39 pm #831227
    Yigit

    Hey!

    You are welcome! Thank you for your kind words, we are trying our best :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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