Viewing 10 posts - 1 through 10 (of 10 total)
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  • June 28, 2023 at 4:17 am #1411901
    sjahan

    Hi, I’ve imported fontello icons and they aren’t displaying on my site when the CDN is active. I’ve deactivated CDN –> flushed cache –> reactivated CDN multiple times and it doesn’t work. If I leave the CDN deactivated, the site works fine. The site is hosted via a managed wordpress hosting account on GoDaddy.

    • This topic was modified 1 year, 4 months ago by sjahan.
    June 28, 2023 at 6:21 pm #1411975
    Mike

    Hey sjahan,
    Thanks for the link to your site, I see your site is giving an error Failed to decode downloaded font from a javascript p3cdn1.secureserver.net/wp-includes/js/dist/vendor/lodash.min.js note that the url contains “cdn”
    I assume that the lodash javascript is used by your cdn to serve your site from the cdn, but I don’t know how it works or why it is trying to “decode” your font, this is surely and error but we don’t typically address cdn issues so I recommend asking your cdn about this.

    Best regards,
    Mike

    June 28, 2023 at 7:57 pm #1411995
    sjahan

    Ok, thanks Mike. I chatted with the CDN provider and they said they can’t change anything on their side and it’s not an issue with them…any suggestions other than disabling CDN?

    “I am afraid that we are not able to change Content Delivery Network settings according to that particular theme. This is not a CDN issue, but the theme is configured to work that way. Please ask your developer if some workaround for that issue can be implemented in your theme”

    • This reply was modified 1 year, 4 months ago by sjahan.
    June 29, 2023 at 1:46 am #1412011
    Mike

    Hi,
    I’m not sure so I have asked the rest of the team for advice, please reply back so your thread is visible to all of our team members. In the meanwhile can you try excluding the fonts from being served by the CDN and see if that helps. Thank you for your patience.

    Best regards,
    Mike

    June 29, 2023 at 3:51 am #1412012
    sjahan

    I unfortunately can’t choose to exclude things from the CDN, it’s an all or nothing capability…

    June 30, 2023 at 1:16 am #1412121
    Mike

    Hi,
    Please include a link to your custom fontello icon zip file so I can test on my test site.

    Best regards,
    Mike

    June 30, 2023 at 6:22 am #1412133
    sjahan

    Just put it in the private content

    • This reply was modified 1 year, 4 months ago by sjahan.
    July 2, 2023 at 5:24 pm #1412265
    Guenni007

    you like to load fontello icons locally – but not from cdn?
    where do you load your other fonts? from cdn?
    did you see the option field on Performance – “Custom Font loading source” – there is an option to load fonts from cdn

    but first you had to check the mark: “Show Advanced Options”

    July 4, 2023 at 9:58 pm #1412463
    sjahan

    Hi @Guenni007, that seems to have worked! Thank you :)

    July 5, 2023 at 6:11 pm #1412531
    Mike

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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