Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 31, 2015 at 8:02 pm #481544
    caretecher

    Hello – I have a weird problem. I uploaded 4 custom icons from Fontello for PDF, Word, Excel and Powerpoint to use in Iconlists.
    I am able to use them successfully. However, it seems every night something refreshes and the next day the custom list is not recognized and the icons are blank (only the circular backgrounds show).

    The zip file with the icons is still in the media library. I have to reselect them manually each day to make them be recognized again.

    Can you think of any possible causes?

    Note: this does not happen with the native icon set that ships with Enfold.

    Thanks.

    August 3, 2015 at 9:22 am #481954
    Rikard

    Hi caretecher,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    August 3, 2015 at 5:53 pm #482330
    caretecher

    Please see this page it is supposed to be using the PDF icon for the icon list: http://cra.org/resources/workforce-reports/

    This page using the default icons works fine: http://cra.org/resources/

    August 5, 2015 at 5:16 am #483073
    Dake

    Hi!

    First we would recommend updating Enfold to the latest version.

    Secondly, please try resetting each icon, then disabling your plugins for one night if possible.

    Cheers!
    Dake

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