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  • #1145935

    Hello Enfold Support,

    When I view my website on my mobile device (iPhone 7 plus on Google Chrome browser), my Title Caption (which is in a custom uploaded font) on the top color section at the top of page (https://tanwolf.com/home) does not show up. The subheading caption below does show up, but the heading caption in my custom uploaded font does not.

    Please see the attached photos of an example of the heading appearing on the desktop version of my site (google chrome), but not on my mobile browser. I believe the issue lies in a problem with my custom uploaded font.

    Thanks

    #1146020

    Hey Studio13SprayTanning,

    I see the same font on all resolutions on my end, could you try loading the page in an incognito window using Chrome, or clear the cache from it and reload the page to see if that helps?

    Best regards,
    Rikard

    #1146284

    Rikard – I tried reloading the cache, and the problem persists. It also persists when I view the page from Safari browser on my phone instead of chrome. Please see the attached screenshot that exemplifies the issue: I can highlight the text that is not showing up and copy and paste the text even though it does not display on mobile. The text (in a custom font) is there, just not displaying.

    #1146763

    Hi,

    Thank you for the update.

    How did you load or install the font? We found this PHP snippet in the Quick CSS field, which is not supposed to be there because it breaks the merged stylesheets.

    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_add_to_cart', 30 );
    add_action( 'woocommerce_after_single_product_summary', 'woocommerce_template_single_add_to_cart', 15 );

    `

    You have to move it in the child theme’s functions.php file.

    Best regards,
    Ismael

    #1146886

    Ismael – Thank you for your input! I just went into the theme file editor & removed these lines from the function.php file (they are not necessary for my site anymore). I uploaded the font thru the import/export tab in theme options, and using the font/zip file uploader to upload the font called ‘didot’.

    #1147063

    Hi,

    Thank you for the update.

    You can only use Google fonts in the Custom Font Manager, which is probably why it’s not working. You have register the font font via css or by using the @fontface at-rule.

    // https://developer.mozilla.org/en-US/docs/Web/CSS/@font-face

    Best regards,
    Ismael

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