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Hello team,
Our font icon libraries, although in the media library (ala 2014 file dates) are suddenly no longer appearing on the website nor in the chooser for example the flipbox icons or the icon box. Only the core Enfold install icons are present, not those we’ve uploaded long ago. Our site is enormous ao if needing to manually insert again this will be a huge undertaking.I’m currently at Enfold version 5.6.9. (havn’t had a chance to update lately). Do I dare move on that now or wait for a solution?
Thanks for your help.
Hi,
Thank you for the inquiry.
Our font icon libraries, although in the media library
The font sets in the Iconfont Manager should not be removed during an update. Have you tried selecting the font set again from Media > Library? Please make sure to create a site backup or restore point before doing so.
Best regards,
IsmaelThanks, Ismael for your response.
1 – The font icons were never deleted prior to updates. They just disappeared. I’ve been a long loyal customer and know the routines for updates. Highly unusual occurrence.
2 – I reattached them. All good. Updated now too. Everything looks great.Thanks for your help!
Hi,
Great, I’m glad Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi, I encountered the same issue. My website crashed, and I restored it to a previous backup, but the icons suddenly disappeared. I want to know how to reload these icons
Hi liuxuewu,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
Rikard
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