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Viewing 16 posts - 1 through 16 (of 16 total)
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  • April 20, 2015 at 1:27 pm #431239
    ugursmsk

    Hi there,

    When I go to Enfold settings in WP Panel, the website fonts change every time to default. How can I solve that problem? Thank you in advance.

    April 20, 2015 at 1:43 pm #431252
    Yigit

    Hey ugursmsk!

    Can you please elaborate on the issue please? Have you tried de-activating all active plugins and check if that helps?

    Cheers!
    Yigit

    April 20, 2015 at 1:57 pm #431260
    ugursmsk

    Hey Yigit,

    When I go to “General Styling” in “Enfold” settings through WordPress panel, “Heading Font” and “Defines the Font for your body text” go automatically to Default. I tried already de-activating all active plugins but nothing changes..

    • This reply was modified 9 years, 7 months ago by ugursmsk.
    April 20, 2015 at 2:00 pm #431263
    Yigit

    Hi!

    Can you post the link to your website please? We may need a temporary admin login as well.

    Best regards,
    Yigit

    April 20, 2015 at 2:05 pm #431264
    ugursmsk
    This reply has been marked as private.
    April 20, 2015 at 2:11 pm #431268
    Yigit

    Merhabalar! :)

    If you do not mind, can you please create a temporary admin login and post it here privately so we can look into it?

    Best regards,
    Yigit

    April 20, 2015 at 2:32 pm #431286
    ugursmsk
    This reply has been marked as private.
    April 20, 2015 at 2:44 pm #431294
    Yigit

    Hey!

    Sure, in WordPress dashboard, please go to Users > Add New and create a new user with role of “Administrator”. You can use (Email address hidden if logged out) for email address but please post login credentials here privately so any available moderator can look into it

    Cheers!
    Yigit

    January 4, 2017 at 5:30 pm #729528
    zsozso100

    Hey there,

    I have the exact same issue on my site. Is there already a solution for that?

    Thanks in advance

    January 5, 2017 at 6:59 am #729745
    Rikard

    Hi @zsozso100,

    Could you try to explain your problem a bit further and post admin login details to your dashboard in private please?

    Best regards,
    Rikard

    January 5, 2017 at 11:30 am #729811
    zsozso100

    Hey @Rikard,

    Thanks for the quick reply.

    I’ve already set the heading fonts in the Enfold -> General Styling area (and in any other tabs too, like custom CSS or in Advances styling).
    But when I open Enfold tab -> General Styling -> Fonts, the Heading fonts switches back to default, and it also appears so, even if I use !important is custom CSS.

    Is it clear now?

    The site is: http://vimageapp.com

    • This reply was modified 7 years, 10 months ago by zsozso100.
    January 6, 2017 at 1:41 pm #730338
    Andy

    Hi,

    at first please update your WordPress.

    Best regards,
    Andy

    January 6, 2017 at 2:06 pm #730348
    zsozso100

    Ok, it’s done, but the problem still the same

    January 7, 2017 at 6:34 am #730604
    Rikard

    Hi,

    Thanks for the details and feedback, I tried changing your header font setting to and it seems to stick, it’s not going back to default. But I’m not sure if it’s reflecting on the front-end though. What font are you looking to use for headers? You can try setting it in Advanced Styling as well.

    Best regards,
    Rikard

    January 7, 2017 at 10:03 am #730664
    zsozso100

    Hey @Rikard,

    I’ve tried it again, and at me it switches back to default, and it also reflects to the front-end.

    At the advanced styling comes the same: it also switches back. I’m using Open Sans.

    PS: I thought that it’s maybe a browser issue, but this also appears in Safari. Any idea?

    January 9, 2017 at 1:09 pm #731109
    Andy

    Hi,

    are you using any caching on your site? also ask your host if they are using any caching on your server. Tell them to deactivate it.

    However, there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

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