Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 8, 2021 at 10:34 am #1286369
    emilconsor

    Hi,
    we’re trying to install Font Awesome Pro but unfortunately the import results in a 500 error.
    Maybe it’s the size of the file but we can’t fugure out what’s the problem.
    All other icon fonts also the free version of font awesome we were able to import.
    Maybe you have experienced this issue in the past?
    Hope you can help us out with this.
    Regards,
    Sebastian

    March 10, 2021 at 2:50 pm #1287128
    Nikko

    Hi Sebastian,

    Can you give us a copy of the font? so we can test this on our end as well.

    Best regards,
    Nikko

    March 10, 2021 at 2:54 pm #1287132
    emilconsor

    Hi Nikko,

    im not sure how because the file size is around 8MB.

    How can I send this to you?

    Regards,
    Sebastian

    March 10, 2021 at 3:44 pm #1287155
    Nikko

    Hi Sebastian,

    I see, you can upload it in https://ufile.io/ then give us the link to it (put it in private content).
    Also can you try to go to Layerslider WP > Options > System Status > then check PHP Max Upload Size and PHP Post Max Size (if it’s less than 8mb then you would need to adjust it).

    Best regards,
    Nikko

    March 10, 2021 at 3:51 pm #1287160
    emilconsor

    Hi Nikko,
    we’ve already increased the php values to upload the font. The problem ist that we can’t import/install it via icon font manager.
    Post Max Size is at 512 MB
    Upload Max Filesize is at 200 MB

    Link to font zip is in priavte content.

    Regards,
    Sebastian

    March 11, 2021 at 4:31 am #1287298
    Nikko

    Hi Sebastian,

    Thanks, I was able to make it work.
    Please do the following:
    1. Unzip fontawesome-pro-5.15.2-web.zip file.
    2. Inside the generated folder, please find webfonts folder then zip it.
    3. Upload webfonts.zip.

    Best regards,
    Nikko

    March 11, 2021 at 9:26 am #1287335
    emilconsor

    Hi Nikko,

    thanks, it workes but unfortunately it only imports one font type. However the Pro Font has over 7.000 Icons and it only imports the solid ones. So we have to zip each of the six types and upload it seperatly.

    Further there is one newer version of the fontawesome the version 6. We got the same problem with this one. We also tryed to zip the webfont folder and upload this but than an error accures. May you check this for us?

    I’ve uploaded the whole zip for you. Check private content.

    Thanks so far,
    Sebastian

    March 12, 2021 at 6:52 am #1287594
    Nikko

    Hi Sebastian,

    Please download the zip file in private content.
    Unzip fontawesome.zip and it should contain six zipped files, please upload these files and it should contain all the icons.
    I hope this helps.

    Best regards,
    Nikko

    March 12, 2021 at 8:55 am #1287612
    emilconsor

    Hi Nikko,

    thanks so much. Appreciate it.

    Regards,
    Sebastian

    March 12, 2021 at 6:29 pm #1287807
    Victoria

    Hi Sebastian,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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