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  • August 16, 2020 at 3:14 pm #1238179
    BlutVampir

    I had a page very long: https://wuk.ch/ I used Icons there.

    Someday I did a big update of Enfold and changed a lot of things, like Icons:

    Actual Look:

    see top bar and icon in content (wrong icon)

    look if I use CTRL + SHIFT + R

    (top bar shows all icons and in content the correct one)

    I did remove all the browser Cache:

    Tested:
    Chrome, Firefox, IE 11, Edge. All have the same issue.
    I have no local font installed with the name “flaticon”.

    How and Where can I get rid of that “cached” Font that the icons are correctly displayed?

    • This topic was modified 4 years, 4 months ago by BlutVampir.
    August 17, 2020 at 7:45 am #1238390
    Nikko

    Hey BlutVampir,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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