Viewing 7 posts - 1 through 7 (of 7 total)
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  • June 30, 2020 at 7:14 pm #1226885
    mpoweredhealth

    First, thank you for help with this.

    I uploaded an icon pack from Flaticon and things looked good.

    I tried to upload another Flaticon pack but they would not show up.

    I deleted the old one (through the Enfold theme Iconfont Manager), deleted all the files associated with it, but the icons still remain when I use the Icon List content element. I even went in through FTP and removed the Flaticon pack I had uploaded. However, the icons will not go away.

    Nor will they update to new ones, which is what I’m trying to accomplish.

    Any thoughts? Thanks again.

    July 1, 2020 at 8:38 am #1227130
    Rikard

    Hey mpoweredhealth,

    Where can we see and reproduce the problem you are having?

    Best regards,
    Rikard

    July 1, 2020 at 4:46 pm #1227282
    mpoweredhealth

    Hey hey, Rikard. Thank you for picking up this one. I’ve used your theme for years and have enjoyed its growth.

    I’ll need your minds eye on this, and here’s a thread from May with the same issue: https://kriesi.at/support/topic/flaticon-wrong-icons-appear/

    I can move around the theme, dbs, and PHP well enough to implement any recommendations you have, so I’m hoping you can point me to either somewhere in the db, file structure, or cache that I can clean out any remnants of icons that may be stuck in there (other than your defaults).

    I uploaded a Flaticon pack and all looked good. Then I wanted to upload another one and that worked as well. But then I tried uploading one or two that weren’t compatible (probably didn’t have the actual font included, just png, etc.).

    Then I went back to place some icons in my pages using the theme and it would only show the default and one of the smaller sets I uploaded successfully. Almost like it’s cached.

    I would love it if you could just give me your best recommendation on how to clean it up and I can start over.

    Again, thank you for your assistance with this.

    Cheers,
    Jade

    July 3, 2020 at 4:02 am #1227614
    Rikard

    Hi Jade,

    Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look at your site. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 8, 2020 at 1:33 pm #1228861
    mpoweredhealth
    This reply has been marked as private.
    July 8, 2020 at 7:21 pm #1228965
    mpoweredhealth

    I’ve found a fix, so will close this thread. Thanks again for the help.

    July 9, 2020 at 5:55 am #1229057
    Rikard

    Hi,

    Great, I’m glad that you found a solution and thanks for the update. Please open a new thread if you should have any further questions or problems, I’ll close this thread for now.

    Best regards,
    Rikard

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