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  • #990280

    Hi,
    I have a problem with the flaticon download option. I can’t download multiple collections of icons, the new collection systematically deleted the old, why? In addition the theme remembers the old icon but they do not appear in the flaticon option, strange… The collection of icons that I try to use comes from flaticon, I composed it myself, it’s not a pack, but normally it should works the same way, I do not understand.
    Could you help me ?

    #990876

    Hey pixeet2016,
    If I understand your question correctly, you are asking why you can’t install all of the sets at the same time?
    I took a look at your icon sets, which are actually a font, and they all seem the same, except the “afs2r” set has more than the “my-icons-collection1” set.
    The “my-icons-collection” set has SVG images that can’t be used, so the font is the same as the “afs2r” set.

    I hope this explains it, I recommend picking the one with more icons and deleting the others.

    Best regards,
    Mike

    #990915

    Hello,
    I have deleted all the icons collections and downloaded only the one that interests me. Except that it still does not work. Attached screenshots of my actions. When I’m in a page, I can not use the icons. Why it does not work?

    In addition the old icons have been preserved when in reality they have been removed, we see them appear on the screen shot, they are the only ones that display correctly.

    Delphine

    #990927

    Hi,
    Odd, I don’t experience this issue on your site, the old icons are not showing & the new ones do.
    Please see screenshots in Private Content area.
    Try clearing your browser cache, or login with incognito mode.

    Best regards,
    Mike

    #990930

    Hi,

    I don’t understand it works fine now…

    Thx

    #990959

    Hi,
    That is great news, it probably was just a caching issue, unless there is anything else we can assist with, shall we close this then?

    Best regards,
    Mike

    #990975

    Yes you can close it !
    :)

    #990977

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

Viewing 8 posts - 1 through 8 (of 8 total)
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