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Posts
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Hello there,
I’m referring to https://kriesi.at/support/topic/fixed-menu-on-mobile/ (closed).responsive #top #header {
position: fixed !important;
}After choosing an #anchor link for a position on the same page,
the mobile-toggle menu vanishes BUT keeps staying on the page,
so that the page itself becomes wider (scrollbars appear)
and you can scroll sidewards where you can see the expanded mobile-menu in the upper right corner.Do you have an idea how to toggle the menu completely after choosing an #anchor link ?
Kind regards
Hey jo_hi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
Andy… and is there an way to change the bg-color of the close-menu-icon in the toggle menu?
#advanced_menu_toggle {
background: rgba(237,236,244,1.0) !important;
}Writing something like above, only affects the open-menu-icon
By the way, Transformicons would be nice …
Hi,
Thank you for the info. Please try to add this in the Quick CSS field in order to fix the mobile menu:
#advanced_menu_toggle, #advanced_menu_hide { left: 70vw; } #advanced_menu_hide { margin-left: 10vw; }For the “close” icon, use this:
#advanced_menu_hide { background: rgba(237,236,244,1.0) !important; }Best regards,
IsmaelHi Ismael, thank you!
The close icon bg-color is ok,
but the fixed mobile-menu still stays after using/clicking a link to an #anchor on the same page.
Below another screenshot from a smart-phone.To fix this, I maybe need to know the .class which is added to the mobile-menu for the vanishing-effect.
Then we can maybe add something like visibility:hidden in the css etc. …Kind regards
Hi,
not sure what you mean, cause I can’t see any issues on your website when opening for example page in private content. Menu does not stay for me when opening this. Can you check on another mobile device as well please? which device are you using?
Best regards,
AndyHi Andy, … hm, not sure you have had a look at the screenshot?
I’m using nearly all kinds of mobile devices, iPhone, iPad, Samsung G. … etc.
But the hardware doesn’t matter, even in e.g. Safari the effect can bee seen …Hi,
now I see what you mean.
Please update the theme to the latest version (v3.6.1.). That should fix any issues you are currently experiencing :)
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHello Andy,
… the theme is updated to 3.6.1., but this does not change this issue. Any idea?
Kind RegardsHi,
I’m sorry but I can’t reproduce the issue. Did you remove browser cache or hard refresh before checking the page?
Best regards,
IsmaelHello Ismael,
maybe you cannot reproduce it (… seems Andy was able to do it … ) because the domain has changed.
PLEASE TRY IT AGAIN :-) with the instructions below …Greetings, Jochen :-)
Hi,
you didn’t follow our instructions, so again:
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :).Best regards,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue.
Best regards,
AndyHi Andy, there is the latest version running, 371
Nevertheless you recommended the same for version 352 -> (your answer above)Andy wrote:
Hi, now I see what you mean.
Please update the theme to the latest version (v3.6.1.). That should fix any issues you are currently experiencing :)Hi,
well 3.7.1. actually is not the latest version. So please update to Enfold v3.8 and keep all plugins deactivated while testing. Switch off any caching functions. Ask your host if they are using any caching on your server. Would be best if you delete all theme files completely, before installing a fresh copy of Enfold v3.8.
Best regards,
AndyHello Andy,
the issue stays, even in v 3.8. Nothing has changed.
After using the Mobile Donut-Menu on a one-pager with #anchor-Links,
the mobile-menu keeps staying in the upper right corner of the page …http://www.c33m3s.de/wp_hpp-schramm/wp-content/uploads/mobile_menu_issue/mobile_menu_issue_05.png
Maybe now there is some kind of solution?
Kind regards, Jochen
… even if i use your own Web-demo from your website
on any mobile device (here a screenshot from an iPhone).http://www.c33m3s.de/wp_hpp-schramm/IMG_3192.jpg
Greetings
Hi,
this is not happening on our end: http://i.imgur.com/PaX8O4S.png
Please clear your browser cache and hard refresh a few times. Also check on another computer/device.
Best regards,
Andy… no, it is not this situation.
It appears AFTER choosing some menu-point from your situation (http://i.imgur.com/PaX8O4S.png). THEN scroll up to the top of the page and there on the right side the menu still is visible, beside the content (http://www.c33m3s.de/wp_hpp-schramm/IMG_3192.jpg) …It is the same on every browser, mobile device etc. I got here …
Hi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue.
Best regards,
Andy… we already use the latest version and this does not change anything.
Or do you refer to the next upcoming latest version?Hey Andy, i’ve got the same problem described above. i am using 3.8 with wp 4.6.1.
Every time i navigate inside one page (without changing to another one) the menu won’t disappear and covers the whole content :-(
just discovered: clicking in boxed mode outside of the content area (on iPad possible only) the menu will disappear…
Any idea?
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