Viewing 9 posts - 1 through 9 (of 9 total)
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  • August 7, 2018 at 5:55 pm #994508
    dvalansi

    Hello, I am using the fitness trainer plugin with the enfold theme. I am unable to change my profile picture. I have reached out to the plugin author and they said it was a bug with enfold. so I am reaching out to you.

    If you login and try to change your profile picture, you are unable to hit the button change.

    Click Login from the navi bar, and use the admin/pw and you can see, i am unable to change the picture, when I switch themes, it works fine.

    Thank you

    August 7, 2018 at 7:43 pm #994540
    Dude

    Hey dvalansi,

    Please post an url to your website – otherwise we can’t log in ;)

    Best regards,
    Dude

    August 7, 2018 at 7:44 pm #994542
    dvalansi

    Here you go, thanks!

    August 7, 2018 at 8:01 pm #994545
    Dude

    Hi,

    Please update the theme to the latest version first – you’re using 4.3.1 but we already released 4.4.x. I’ll then look into it.

    Best regards,
    Dude

    August 7, 2018 at 8:04 pm #994549
    dvalansi

    Hi, I just updated to latest. Thank you

    August 7, 2018 at 8:53 pm #994568
    Yigit

    Hi,

    Could you please ask for more information from plugin authors? I noticed they are using Enfold on their site as well so i am guessing they might be experienced with Enfold.
    Also, please try de-activating all active plugins except for Fitness Trainer and check if that helps

    Best regards,
    Yigit

    August 8, 2018 at 9:27 pm #995153
    dvalansi

    hello, i spoke to the dev, he said its a media upload issue, he referenced this topic.

    https://kriesi.at/support/topic/wp_enqueue_media-not-working-on-frontend-after-latest-update/

    August 8, 2018 at 10:13 pm #995160
    Yigit

    Hi,

    I applied the changes recommended by Günter however it did not work. I will ask him to check your thread. Please kindly wait to hear from us.

    Best regards,
    Yigit

    August 9, 2018 at 11:22 am #995381
    Günter

    Hi,

    I checked your site – it works on my side. I deactivated performance caching and activated it again.

    The media uploader opens and I can select an image.

    Best regards,
    Günter

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