I have the latest version of enfold, running on wordpress 5.2.1. My site is running OK with microsoft edge. With Firefox, the theme continuously shows the loading icon. The backend is running OK.
I have already disabled all the plugins but no improvement.
Can you help ?
Hey vincent_bazinet,
The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
Best regards,
Victoria
You were right. Thank you Victoria.
Hi,
Glad Victoria could help, we will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)
Best regards,
Mike