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August 7, 2017 at 5:01 pm #835470
Hello!
The “Filter by Price” widget seems not to be working. It just does not appear, even though it should be. I have no idea why it does it.
What could be causing this problem?Regards,
NikolaiAugust 7, 2017 at 6:25 pm #835524Hey NikoArq,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Best regards,
John TorvikJanuary 9, 2018 at 6:18 pm #895314This reply has been marked as private.January 10, 2018 at 7:42 am #895543Hi Dave,
We don’t have any moderators who speak dutch, could you post your question in english instead please?
Best regards,
RikardJanuary 10, 2018 at 7:49 am #895545This reply has been marked as private.January 14, 2018 at 12:45 pm #897066Hi Dave,
The woocommerce price filter widget is not from Enfold and have tested it on my end and is working properly. Can you post a separate thread and give us temporary admin access to your site? so we can inspect it, and post the login details in private content. It should be on a separate thread since moderators and thread creator are the only ones who can view the information in private content.
Best regards,
NikkoFebruary 27, 2018 at 5:01 pm #918544Hello!
“The “Filter by Price” widget seems not to be working. It just does not appear, even though it should be. I have no idea why it does it.
What could be causing this problem?”I have the same problem, also Color, Size, Brand,woocommerce Cart
as it is in your demo version (https://kriesi.at/themedemo/?theme=enfold-overview)Please help me !
Best regards,
Vida- This reply was modified 6 years, 9 months ago by Nikko. Reason: Removed admin and cpanel access since the user is not the thread creator
February 28, 2018 at 12:34 pm #919000Hi Vida,
The widget is now showing the problem was the shop page’s Sidebar Settings was set to No Sidebar, I have set it to Right Sidebar and it works fine. I have removed your admin and cpanel access for security purposes since it is visible to the thread creator which isn’t you in this case (that’s why we ask users to create a separate thread when asking for access) and us moderators, please change your passwords also. Let us know if you need further assistance :)
Best regards,
NikkoFebruary 28, 2018 at 3:19 pm #919087Hi Nikko,
Thank you so much!
Kind regards,
VidaFebruary 28, 2018 at 3:42 pm #919108Hi Vida,
It’s our pleasure to help :) Let us know if you need further assistance.
Best regards,
Nikko -
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