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Viewing 13 posts - 1 through 13 (of 13 total)
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  • February 23, 2015 at 6:32 pm #400893
    _ambush

    Hi,

    Weird, when I try to add a Featured Image, the media library is displayed over the entire screen as a page and not as a popup. I de-activated my plugins but this didn’t help. Any ideas?

    Thanks..

    February 23, 2015 at 11:49 pm #401092
    Josue

    Hi!

    Can you post a screenshot depicting the issue?

    Best regards,
    Josue

    February 24, 2015 at 1:22 pm #401377
    _ambush

    Hi Josue,

    Here’s a screenshot of the media library filling the full screen:

    screenshot of media library filling the screen

    It does still work to select a featured image from this screen but there’s no way to exit the screen and go back to the Post page, other than using the back button in the browser – and go back through all of the steps of selecting the image etc. Which is obviously not as it should be..

    It looks like the media library doesn’t show in a popup but has navigated to the link: the media library is displayed over the entire screen as a page and not as a popup.

    February 24, 2015 at 7:50 pm #401655
    Josue

    Hi,

    Can you please check if the issue persists with the default WordPress theme activated?

    Regards,
    Josue

    February 25, 2015 at 1:53 pm #402038
    _ambush

    Hi Josue,

    Should I try Twenty Twelve or Twenty Fifteen? Is it safe to switch themes?

    Thanks,

    Anna

    February 25, 2015 at 3:12 pm #402069
    Josue

    Any of those, it is safe to do it briefly just to test that feature (you can do it on Posts).

    Regards,
    Josue

    February 25, 2015 at 4:47 pm #402164
    _ambush

    Thanks. I just did that and the issue disappeared. So it’s just on Enfold I guess..

    February 25, 2015 at 4:59 pm #402170
    Josue

    Hi,

    Can you please create us a WordPress administrator account? post it here as a private reply.

    Regards,
    Josue

    February 25, 2015 at 5:30 pm #402208
    _ambush
    This reply has been marked as private.
    February 25, 2015 at 5:44 pm #402230
    Josue

    Hi!

    Login details don’t work, please check.

    Best regards,
    Josue

    February 25, 2015 at 6:04 pm #402249
    _ambush

    So sorry! They are now.

    February 26, 2015 at 9:46 am #402535
    Ismael

    Hey!

    I’m sorry but you’re using an old version of the theme, 2.7.1. Please download the latest version 3.0.8 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Ismael

    February 26, 2015 at 2:44 pm #402674
    _ambush

    Hi Ismael,

    Thanks, that worked! It seems updating the new framework folder did the trick.

    Anna

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