Viewing 7 posts - 1 through 7 (of 7 total)
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  • #748840

    Hi everybody,

    i have a problem with my featured images. I don’t understand why a featured image 500x500px is well viewed in it’s article, while another featured image (with the same size 500x500px) of another article it’s zoomed and cutted.

    Below the link of the two articles
    Article One
    Article Two

    Thanks.

    #748849

    Anyone can help me?…Please

    #748910

    REALLY???? NOBODY CAN ANSWER ME?????

    #748917

    Hi!

    First of all, please be patience while you open a ticket.
    We do have a line where we reply and when you post inside you get it back to the end.
    We do not reply tickets in an hour.

    There is a difference on how you added your images.
    One image has width while the other one does not.

    Let us know if we can help further

    Regards,
    Basilis

    #748928

    Sorry, i didn’t know that you can’t reply soon.
    What do you mean that an image has width and the other one does not?
    Both have the same width…or so it seems…on Media the images both are 500x500px.

    #749355

    can anyone reply me?…please.

    #751088

    Hi,

    Just checked the 2 links and it seems you have already fixed this.

    Best regards,
    Nikko

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