Viewing 7 posts - 1 through 7 (of 7 total)
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  • #488421

    Hello,

    I am having trouble with the featured image function for pages. For instance, when saving a page as a template, the featured image just disappears.

    Best regards, Marie

    #488608

    Hi MarieAn!

    Thank you for using Enfold.

    Please give us a link to the page with the issue. Did you use the advance layout builder? If yes, then all content including the featured image will be removed. You will be able to start from a blank canvas. Add the image element to act as the featured image.

    Regards,
    Ismael

    #489400

    Hi Ismael,

    I didn’t really understand your answer, but anyway this is the case: I have updated Enfold to the latest version.
    I am now able to make a featured image, but when adding a button with the advanced builder the image disappears.
    When I go back to the editor, I can’t even see the button there…so basically I don’t understand what is happening.

    #489405

    Just discovered that results differ with regards to the browser. In Opera the button disappears in the editor, in Chrome it does not.
    For both browsers the featured image disappears and the button does not (on the page).

    #489865

    Hi,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Please be specific on how we can reproduce the error.

    Best regards,
    Rikard

    #489895

    Hi Rikard, thanks for answering.
    I think I might have found the answer. Could it be that when using the advanced layout editor I can not do a featured image? When making a button with the ordinary editor I don’t seem to have a problem.

    #490547

    Hey,

    Yes, the featured image is not a default in posts created with the ALB, you will have to insert it manually.

    Regards,
    Rikard

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