Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • February 29, 2020 at 10:53 am #1188994
    Mathuseo

    Hi,

    I uploaded a favicon in the Enfold settings. This was also displayed correctly. Now I have moved my page to another domain. Everything worked fine, except that the favicon is no longer displayed. The icon is available and can be reached in the media library, in the Enfold settings and in the source code.

    What can that be? (Link in private content)

    Best regards,
    Mathuseo

    March 1, 2020 at 8:03 am #1189170
    Rikard

    Hey Marcel,

    It looks like it’s displaying after I accept all cookies, maybe that is the problem? If you should need any further help then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    March 1, 2020 at 8:13 am #1189176
    Mathuseo

    Hey Rikard,

    I have sent you the access data as private content.

    Best regards,
    Mathuseo

    March 1, 2020 at 2:46 pm #1189210
    Rikard

    Hi,

    Thanks for that. What happens if you disable the Borlabs Cookie and Autoptimize plugins?

    Best regards,
    Rikard

    March 1, 2020 at 3:07 pm #1189217
    Mathuseo

    Hi,

    I tried that. Unfortunately, that doesn’t change the problem.

    Best regards,
    Mathuseo

    March 2, 2020 at 5:35 am #1189334
    Rikard

    Hi,

    I tried loading your site in an incognito/private window, and the favicon is showing up fine when I do that. I also tried to load it in a different, regular browser, with the same results. Please try to clear your browser cache or load the site in a different browser.

    Best regards,
    Rikard

    March 2, 2020 at 1:46 pm #1189423
    Mathuseo

    Hi Rikard,

    I am not sure what has been changed but the favicon is now displayed again. So far, I had always used incognito mode for testing (Google Chrome).

    If you have changed something, then thank you very much :)

    Best regards,
    Mathuseo

    March 3, 2020 at 8:08 am #1189603
    Rikard

    Hi,

    Great, I’m glad that it’s working on your end as well. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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