Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1421145

    Dear support,

    My favicon wont load for my site. Can you help me out? Im using the file Theresefaviconsort.png as a favicon…

    #1421146

    Hi,

    Please upload your favicon in a size that’s multiple of 48px square. Your current favicon is 90x123px. Please check out Google’s favicon guidelines at https://developers.google.com/search/docs/appearance/favicon-in-search#guidelines and make sure your favicon follows them.

    Regards,
    Yigit

    #1421147

    Hi Yigit,

    I just put up a 48 by 48px square, but it still doesnt work. Can you look into it?

    #1421151

    Hi,

    Thank you for the update.

    We adjusted the favicon URL a bit, from http to https. Please make sure to do a hard refresh before testing the page again.

    Best regards,
    Ismael

    #1421152

    Hi again,

    thank you. It works again:) How did you change the url?

    #1421177

    Hi,

    You can set the URL for the favicon on the main page of the theme options.

    Best regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.