Viewing 17 posts - 1 through 17 (of 17 total)
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  • January 22, 2014 at 7:15 pm #213482
    heliraptor

    Hi Guys

    I have added a favicon through the theme options, and if I access the site directly from the admin panel, or on the server root (not via the domain name) the favicon shows up.

    If I access it by typing in the domain name, it reverts to the safari favicon.

    It’s a png file that I understand safari supports.

    Any ideas ?

    January 22, 2014 at 7:27 pm #213489
    heliraptor
    This reply has been marked as private.
    January 22, 2014 at 7:30 pm #213490
    Josue

    Hi!

    Tested on Safari 7.0, favicon shows up:

    Have you tried from a different computer/device?

    Regards,
    Josue

    January 22, 2014 at 7:45 pm #213496
    heliraptor

    Hi Josue

    Try it from the domain name www. etc

    Yes tried various computers, still no joy. I can see what you see, which is spot on, but via the www. no joy.

    Lee

    January 22, 2014 at 8:05 pm #213501
    Josue

    Hey!

    That happens because http://www.defensure.co.uk hasn’t a favicon declared, it’s just an iframe pointing to http://s453079954.websitehome.co.uk/lukesite/

    Regards,
    Josue

    January 22, 2014 at 8:30 pm #213511
    heliraptor

    Ok thanks.

    How do I declare a favicon to defensure please ?

    January 22, 2014 at 8:33 pm #213512
    Josue

    Hey!

    Put this code inside the head element:

    <link rel="icon" href="http://s453079954.websitehome.co.uk/lukesite/wp-content/uploads/2013/04/faviconvert.png" type="image/png">

    In this page http://www.defensure.co.uk/

    Regards,
    Josue

    January 22, 2014 at 9:12 pm #213526
    heliraptor

    Hi Josue

    Amazing support ! I’ll give it a try

    January 22, 2014 at 9:14 pm #213527
    heliraptor

    That would be the index.php file right ?

    January 22, 2014 at 9:16 pm #213529
    Josue

    Yes.

    January 22, 2014 at 9:20 pm #213531
    heliraptor

    Ok thank….I grabbed that off the server. The index file grabs the header.php, shall I update that or the main index.php.

    Sorry, just truing to get my head around wp.

    Thanks

    January 22, 2014 at 9:27 pm #213532
    Josue

    Hey!

    You don’t need to edit the WordPress, the page (HTML) you need to edit is this one:
    http://www.defensure.co.uk/

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Frameset//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-frameset.dtd">

<html>
<head>
<title>Defensure - Security is our Business</title>
<meta name="keywords" content="defensure, security, company, consultant, organsiation, review, implementation, doors, fences, shutters, cctv, access, control" />
<meta name="description" content="Defensure - Security is our business delivering, security services to organisations and business in the uk" />
<meta http-equiv="content-type" content="text/html; charset=UTF-8" />
</head>
<frameset rows="100%">
<frame src="http://s453079954.websitehome.co.uk/lukesite" title="Defensure - Security is our Business" frameborder="0" noresize="noresize"/>
<noframes>
<body>
<h1>Defensure - Security is our Business</h1>
<p><a href="http://s453079954.websitehome.co.uk/lukesite">http://defensure.co.uk/</a></p>
</body>
</noframes>
</frameset>
</html>

    Not this one:
    http://s453079954.websitehome.co.uk/lukesite/

    Regards,
    Josue

    January 22, 2014 at 9:29 pm #213534
    heliraptor

    Ok Thanks.

    Just gotta find it lol

    I’ll let you know once I have success…thanks for your excellent advice

    Regards

    Lee

    January 22, 2014 at 9:31 pm #213536
    Josue

    You are welcome, we looking forward to hearing from you :)

    Regards,

    Josue

    January 22, 2014 at 9:47 pm #213540
    heliraptor

    I’m struggling….no idea where that file is stored. I can’t find it in my webspace, could it be on the domain providers server ?

    January 22, 2014 at 9:57 pm #213544
    Josue

    Hey!

    If you have access to this domain (http://www.defensure.co.uk/) try contacting your hosting support.

    Regards,
    Josue

    January 22, 2014 at 10:01 pm #213547
    heliraptor

    I do, and yes I certainly will.

    Thanks again

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