Tagged: "content elements", bug, enfold, functions
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AuthorPosts
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January 15, 2016 at 3:37 pm #566117
Hello,
I think we’ve got a problem in theme Enfold -> Content element -> button
When i am insert a button into the content and Liam gonna change the button he wil show me the function “Table”
I think its a bug in the enfold themeWill somebody check this problem
Thanks
- This topic was modified 8 years, 9 months ago by Webvriend.
January 15, 2016 at 5:05 pm #566191Hey Jan!
try to deactivate all plugins, to check if one is causing this issue and let us know about your results. If that does not help send us admin access, so we can take a deeper look into it. Are we allowed to deactivate all your plugins temporarily by ourselves as well for testing purposes?
Best regards,
AndyJanuary 18, 2016 at 10:29 am #567040Tot which email adres, can i send my Ftp en login
January 18, 2016 at 11:55 am #567096Hi!
You can use (Email address hidden if logged out) but please post credentials here privately so any available moderator can look into it
Best regards,
YigitJanuary 18, 2016 at 12:11 pm #567108Hello,
I can’t email to (Email address hidden if logged out) i get een error.
Which email can i send my info?January 18, 2016 at 12:13 pm #567111Hi!
You can use private content field below. Content will be visible to only you and us moderators
Best regards,
YigitJanuary 18, 2016 at 12:17 pm #567114Oke, see private now
January 18, 2016 at 12:20 pm #567117Hi!
You are currently using a very old version of the theme. Please firstly update it to the latest version 3.4.7 – kriesi.at/documentation/enfold/updating-your-theme-files/
Cheers!
YigitJanuary 18, 2016 at 12:21 pm #567126Yes, I did Friday.
But we had te same problems.January 19, 2016 at 3:56 pm #567881Hi!
Are we allowed to update the theme and de-activate all active plugins on your installation?
Best regards,
YigitJanuary 28, 2016 at 10:18 am #573587Hello
I’ve launched an test domain (http://enfold.webvriend.nl/). And i have updated enfold tot the newest version.
Can u try to change de button on this page: http://enfold.webvriend.nl/evenementen/korenfestival/Its the same problem
January 29, 2016 at 7:10 pm #574764Hey!
I see it on your end, but I can’t reproduce it on my end, very weird. Try to deactivate all plugins, to check which one is causing it. If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Cheers!
AndyFebruary 4, 2016 at 1:09 pm #577743Andy,
We have done some tests. We’ve created a fresh WP installation (4.4.2) and installed Enfold (3.4.7). Added a new page and placed the button. When editing the button we expect the button popup, but the table popup appears.
My developer has discovered a weird tabel shortcode config in the templatebuilder section (/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/table.php#25). Is contains:
$this->config['shortcode_nested'] = array('av_row', 'av_cell','av_button');
When we remove'av_button'
from the array the above mentioned problem seems to be solved. Is there a reason to include av_button in that array?February 5, 2016 at 8:35 pm #578739Hey!
did you install a fresh copy of Enfold from your themeforest account? because I still can’t reproduce the issue. My button element works just fine … and if we can’t reproduce an issue then we can’t do much about it.
Best regards,
AndyFebruary 9, 2016 at 10:13 am #580240Yes, we installed a fresh copy of Enfold from our ThemeForest account. When we click the button the table popup appears. After we remove
'av_button'
from the above mentioned code, the button popup appears as expected.Did you find the nested shortcode config we mentioned in our previous post?
February 9, 2016 at 9:21 pm #580583Hi!
yes I can find this code you mentioned. But still I can’t reproduce the issue and did not hear from any other customer of such problem. Are you using any caching? maybe your server? sorry but we can’t do much about it, as we can’t reproduce it … Maybe a plugin is causing it? Try a fresh WordPress and Enfold installation on another computer and on another server, to double check it.
Regards,
Andy -
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