Viewing 16 posts - 1 through 16 (of 16 total)
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  • #566117

    Hello,

    I think we’ve got a problem in theme Enfold -> Content element -> button
    When i am insert a button into the content and Liam gonna change the button he wil show me the function “Table”
    I think its a bug in the enfold theme

    Will somebody check this problem

    Thanks

    • This topic was modified 8 years, 9 months ago by Webvriend.
    #566191

    Hey Jan!

    try to deactivate all plugins, to check if one is causing this issue and let us know about your results. If that does not help send us admin access, so we can take a deeper look into it. Are we allowed to deactivate all your plugins temporarily by ourselves as well for testing purposes?

    Best regards,
    Andy

    #567040

    Tot which email adres, can i send my Ftp en login

    #567096

    Hi!

    You can use (Email address hidden if logged out) but please post credentials here privately so any available moderator can look into it

    Best regards,
    Yigit

    #567108

    Hello,

    I can’t email to (Email address hidden if logged out) i get een error.
    Which email can i send my info?

    #567111

    Hi!

    You can use private content field below. Content will be visible to only you and us moderators

    Best regards,
    Yigit

    #567114

    Oke, see private now

    #567117

    Hi!

    You are currently using a very old version of the theme. Please firstly update it to the latest version 3.4.7 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    #567126

    Yes, I did Friday.
    But we had te same problems.

    #567881

    Hi!

    Are we allowed to update the theme and de-activate all active plugins on your installation?

    Best regards,
    Yigit

    #573587

    Hello

    I’ve launched an test domain (http://enfold.webvriend.nl/). And i have updated enfold tot the newest version.
    Can u try to change de button on this page: http://enfold.webvriend.nl/evenementen/korenfestival/

    Its the same problem

    #574764

    Hey!

    I see it on your end, but I can’t reproduce it on my end, very weird. Try to deactivate all plugins, to check which one is causing it. If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Cheers!
    Andy

    #577743

    Andy,

    We have done some tests. We’ve created a fresh WP installation (4.4.2) and installed Enfold (3.4.7). Added a new page and placed the button. When editing the button we expect the button popup, but the table popup appears.

    My developer has discovered a weird tabel shortcode config in the templatebuilder section (/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/table.php#25). Is contains: $this->config['shortcode_nested'] = array('av_row', 'av_cell','av_button');
    When we remove 'av_button' from the array the above mentioned problem seems to be solved. Is there a reason to include av_button in that array?

    #578739

    Hey!

    did you install a fresh copy of Enfold from your themeforest account? because I still can’t reproduce the issue. My button element works just fine … and if we can’t reproduce an issue then we can’t do much about it.

    Best regards,
    Andy

    #580240

    Yes, we installed a fresh copy of Enfold from our ThemeForest account. When we click the button the table popup appears. After we remove 'av_button' from the above mentioned code, the button popup appears as expected.

    Did you find the nested shortcode config we mentioned in our previous post?

    #580583

    Hi!

    yes I can find this code you mentioned. But still I can’t reproduce the issue and did not hear from any other customer of such problem. Are you using any caching? maybe your server? sorry but we can’t do much about it, as we can’t reproduce it … Maybe a plugin is causing it? Try a fresh WordPress and Enfold installation on another computer and on another server, to double check it.

    Regards,
    Andy

Viewing 16 posts - 1 through 16 (of 16 total)
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