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  • #490350

    Fatal error: Call to undefined function avia_get_option() in …/murphypsychologygroup/wp-content/themes/enfold-child/header.php on line 5

    Also Enfold Theme Options do not show in dashboard menu

    However it works in the main site!

    • This topic was modified 9 years, 3 months ago by wintner.
    #490363

    Hey wintner!

    Delete the header.php file from your child theme.

    Cheers!
    Elliott

    #490372

    Elliott that just caused other fatal errors!

    So I removed the functions.php file to which caused other fatal errors!

    Probably because they each had other customizations! Did you read the files?

    #490379

    Please help! We need the site to be back live!!!

    So upset that I updated at all!

    #490384

    Please help…the site is not loading at all.

    See private info.

    • This reply was modified 9 years, 3 months ago by wintner.
    #490392

    So I removed both files from child them and get this error:
    Fatal error: Call to undefined function avia_get_option() in /home/solarzmurphy/public_html/murphypsychologygroup/wp-content/themes/enfold/index.php on line 15

    That’s the function in header.php that I commented out after you said remove the file.

    so here’s the code that seems to be causing a conflict…
    <?php

    global $avia_config;

    $style = $avia_config[‘box_class’];

    $responsive = avia_get_option(‘responsive_layout’,’responsive’);

    $blank = isset($avia_config[‘template’]) ? $avia_config[‘template’] : “”;

    ?>

    #490417

    OKAY I reinstalled Enfold and it’s back up!

    Checking thoroughly now…

    Thank you.

    #490419

    Hey!

    We have released a new version fixing any issues that you might have to deal with.
    Let us know if you have any issues by opening a new ticket.

    Thanks a lot for your time and patience.

    Best regards,
    Basilis

    #490429

    Basilis…What version? Newer than the version this thread is asking about?

    #490949

    Hi!

    The latest version is 3.3. The problem seems to be in your child theme. Go ahead and activate Enfold instead of your child theme.

    Cheers!
    Elliott

    #490981

    The subject of this thread:
    “Fatal Error updated to 3.3 and WP 4.3!!!! !important”

    Worries me that support doesn’t even read the title of the thread.

    I believe the update failed in WP admin. I solved it by downloading the update and FTP’ing the files directly.

    I realize your support team works hard and has to deal with an abundance of support requests—must be overwhelming—but we would appreciate if you each take a moment to carefully read and understand the request before responding.

    Thank you.

    #491703

    Hi,

    There is actually a newer version out already with a few minor fixes, 3.3.1. Glad you got it fixed and thanks for reminding us to read the threads.

    Best regards,
    Rikard

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