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  • #1141067

    Note: I reposted this question as the previous thread was closed without any answer being provided. Someone else had resolved their own problem and a moderator had closed the whole thread. Our problem still isn’t resolved.

    Hello,

    When trying to edit the homepage of the site, an error shows up:
    The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

    The email states:

    “Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with your theme, Enfold.”

    The email list the following error details:

    Error Details
    =============
    An error of type E_ERROR was caused in line 1199 of the file /www/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php. Error message: Uncaught TypeError: Argument 1 passed to aviaShortcodeTemplate::set_frontend_developer_heading_tag() must be of the type array, string given, called in /www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php on line 354 and defined in /www/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php:1199
    Stack trace:
    #0 /www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php(354): aviaShortcodeTemplate::set_frontend_developer_heading_tag(”)
    #1 /www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php(268): avia_slideshow->advanced_slide()
    #2 /www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_fullsize/slideshow_fullsize.php(917): avia_slideshow->html()
    #3 /www/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(633): avia_sc_slider_full->shortcode_handler(Array, Array, ‘av_slideshow_

    Enfold is updated to the most recent version, so are all the plugins.
    The error persists when all plugins are deactivated.
    The error disappears if another theme is activated.
    Other pages can be modified, also the french version of the same page can be modified.

    Line 1199 of the file /www/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php is:
    static public function set_frontend_developer_heading_tag( array $atts, $meta = array() )

    Line 354 of the file /www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php is:
    dev_tags = aviaShortcodeTemplate::set_frontend_developer_heading_tag( $this->subslides[$key][‘attr’] );

    Can you help us figure out where the problem is?
    Login credentials below.

    Thanks!

    #1141368

    Hey Commun-IT,

    Thanks for giving us admin access.
    It’s now fixed, the problem was the Fullwidth Easy slider shortcode was missing an ID.
    Please review your slider again as it might have removed some details you put.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    #1141552

    Thank you for your answer and your help. We will check right now.
    We are trying to find out how this happened and how to prevent it from happening again. Can this happen (missing ID) when only the Advanced Layout Builder is being used?

    • This reply was modified 5 years, 3 months ago by Commun-IT. Reason: making the question clearer
    #1141667

    Hi Commun-IT,

    I also could not replicate how that happened, and since you don’t have ALB Debugger turned on, I’m not really sure how that happened.
    This is the first time I’ve seen this happened. If you could reproduce the issue, please do let us know so we can report it as a bug and inform our devs.
    For now, we’ll just leave this thread open.

    Best regards,
    Nikko

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