Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 12, 2022 at 7:42 am #1364660
    bernhardk3

    Hi,
    I am receiving a fatal error since some weeks regarding the memory size. In my opinion it could correlate with an automatic update to WordPress 6.0.2 on 04.09.2022. I tried several ways of fixing it but all failed. I contacted already my hoster (netcup) for an upgrade because the package includes just 64 MB php memory (what using other themes hasn’t been a problem so far). At the moment it’s still the original package as it probably is just a error of a plugin I guess. Last week I also got an automatic mail with a error description regarding enfold but couldn’t find a good fix for it.

    I tried to manually override wordpress and enfold files for a clean update but this has not had any positive effect.

    ERROR MESSAGE WHEN UPDATING THE HOME SITE:
    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 131072 bytes) in …/httpdocs/wp/wp-includes/wp-db.php on line 2135

    MAIL:
    WordPress-Version 6.0.2
    Aktives Theme: enfold (Version )
    Aktuelles Plugin: (Version )
    PHP-Version 7.4.30

    Fehler-Details
    ==============
    Ein Fehler vom Typ E_COMPILE_ERROR wurde in der Zeile 185 der Datei …/httpdocs/wp/wp-content/themes/enfold/functions.php verursacht. Fehlermeldung: require_once(): Failed opening required ‘includes/helper-privacy.php’ (include_path=’.:/usr/local/php74/share/php74′)

    Wordpress-Admin-Details in the private section. Tell me, if you need access to the hoster’s backend.

    Kind regards

    September 12, 2022 at 10:45 am #1364687
    Ismael

    Hey bernhardk3,

    Thank you for the inquiry.

    The site is asking for an .htaccess authentication. Please provide it in the private field along with the WordPress login info. We will check the issue again once the info is available. For the meantime, please enable the debug mode and the error log so that we can check for more errors.

    // https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging

    Best regards,
    Ismael

    September 12, 2022 at 8:28 pm #1364820
    bernhardk3

    Hi Ismael,

    thank you for the response. I removed the authentication and activated the debug mode with logging. The problem is occuring for example when I try to add another picture from the library to the slider on the home-site. I tried again now, so you can find the last error in the log.

    Kind regards,
    Bernhard

    September 13, 2022 at 7:26 am #1364838
    Ismael

    Hi,

    Thank you for the update.

    Would you mind posting the latest error from the log? Do you get the same E_COMPILE_ERROR error after uploading an image in the library? We can’t check the error logs because we don’t have access to your file server.

    Best regards,
    Ismael

    September 13, 2022 at 8:12 am #1364844
    bernhardk3

    Hi Ismael,

    I put the ftp credentials in the private section.

    Here is the log:

    [12-Sep-2022 18:21:36 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 135168 bytes) in …/httpdocs/wp/wp-includes/wp-db.php on line 2135
    [13-Sep-2022 03:28:21 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes) in …/httpdocs/wp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-modal-elements.php on line 2683
    [13-Sep-2022 03:28:21 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32768 bytes) in /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/php-cli-tools/lib/cli/Colors.php on line 1
    [13-Sep-2022 03:28:21 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes) in …/httpdocs/wp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-modal-elements.php on line 2683
    [13-Sep-2022 03:28:21 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32768 bytes) in /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/php-cli-tools/lib/cli/Colors.php on line 1
    [13-Sep-2022 03:28:24 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 40960 bytes) in …/httpdocs/wp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-modal-elements.php on line 2683
    [13-Sep-2022 03:28:24 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32768 bytes) in /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/php-cli-tools/lib/cli/Colors.php on line 1
    [13-Sep-2022 03:28:25 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 40960 bytes) in …/httpdocs/wp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-modal-elements.php on line 2683
    [13-Sep-2022 03:28:25 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32768 bytes) in /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/php-cli-tools/lib/cli/Colors.php on line 1
    [13-Sep-2022 03:28:25 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 40960 bytes) in …/httpdocs/wp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-modal-elements.php on line 2683
    [13-Sep-2022 03:28:25 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32768 bytes) in /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/php-cli-tools/lib/cli/Colors.php on line 1
    [13-Sep-2022 03:28:26 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 40960 bytes) in …/httpdocs/wp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-modal-elements.php on line 2683
    [13-Sep-2022 03:28:26 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32768 bytes) in /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/php-cli-tools/lib/cli/Colors.php on line 1
    [13-Sep-2022 03:28:26 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 40960 bytes) in …/httpdocs/wp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-modal-elements.php on line 2683
    [13-Sep-2022 03:28:26 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32768 bytes) in /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/php-cli-tools/lib/cli/Colors.php on line 1
    [13-Sep-2022 03:28:28 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 40960 bytes) in …/httpdocs/wp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-modal-elements.php on line 2683
    [13-Sep-2022 03:28:28 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32768 bytes) in /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/php-cli-tools/lib/cli/Colors.php on line 1
    [13-Sep-2022 03:28:28 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 40960 bytes) in …/httpdocs/wp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-modal-elements.php on line 2683
    [13-Sep-2022 03:28:28 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32768 bytes) in /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/php-cli-tools/lib/cli/Colors.php on line 1
    [13-Sep-2022 03:28:29 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 40960 bytes) in …/httpdocs/wp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-modal-elements.php on line 2683
    [13-Sep-2022 03:28:29 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32768 bytes) in /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/php-cli-tools/lib/cli/Colors.php on line 1
    [13-Sep-2022 03:28:30 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 40960 bytes) in …/httpdocs/wp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-modal-elements.php on line 2683
    [13-Sep-2022 03:28:30 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32768 bytes) in /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/php-cli-tools/lib/cli/Colors.php on line 1
    [13-Sep-2022 03:28:31 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 40960 bytes) in …/httpdocs/wp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/base-classes/class-modal-elements.php on line 2683
    [13-Sep-2022 03:28:31 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32768 bytes) in /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/php-cli-tools/lib/cli/Colors.php on line 1
    [13-Sep-2022 05:12:42 UTC] PHP Notice: Undefined index: path in …/httpdocs/wp/wp-includes/l10n.php on line 1049
    [13-Sep-2022 05:12:42 UTC] PHP Notice: Undefined index: path in …/httpdocs/wp/wp-includes/l10n.php on line 1066
    [13-Sep-2022 05:12:42 UTC] PHP Notice: Undefined index: path in …/httpdocs/wp/wp-includes/l10n.php on line 1084
    [13-Sep-2022 05:12:42 UTC] PHP Notice: Undefined index: path in …/httpdocs/wp/wp-includes/l10n.php on line 1049
    [13-Sep-2022 05:12:42 UTC] PHP Notice: Undefined index: path in …/httpdocs/wp/wp-includes/l10n.php on line 1066
    [13-Sep-2022 05:12:42 UTC] PHP Notice: Undefined index: path in …/httpdocs/wp/wp-includes/l10n.php on line 1084

    I got an error when uploading images as well but after refreshing the upload works and I can use the image.

    Best regards
    Bernhard

    September 13, 2022 at 4:46 pm #1364932
    Rikard

    Hi,

    Thanks for that. Could you try to increase the memory allocated to PHP, to see if that helps please? https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

    Best regards,
    Rikard

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