Viewing 12 posts - 1 through 12 (of 12 total)
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  • July 12, 2017 at 5:32 pm #820139
    Franby

    Hi,
    When I tried to update enfold theme I first got a warning about an error in Layerslider.

    Parse error: syntax error, unexpected T_FUNCTION in /home4/franby/public_html/2016site/wp-content/themes/enfold/config-layerslider/LayerSlider/classes/class.ls.popups.php on line 173

    then I get this error when I try view the site
    Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in /home4/franby/public_html/2016site/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/comments.php on line 14

    Any idea how to get my site back?

    Fran

    • This topic was modified 7 years, 4 months ago by Franby.
    July 13, 2017 at 6:31 am #820347
    Rikard

    Hey Franby,

    Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    You could also try to rename the plugin folder in WordPress in order to disable all plugins. If none of those things should work then maybe your hosting provider would be able to restore a backup of the site? If you should need to do this then please take the opportunity to ask what version of PHP is running on your site as well.

    Best regards,
    Rikard

    July 17, 2017 at 9:59 am #822450
    AngeeZL

    Hi. I am facing the same error. My entire website is down. I replaced the theme files with a fresh copy and I also renamed the plugin folder but the error remains. What should I do?

    July 17, 2017 at 10:00 am #822453
    AngeeZL

    The error:

    Fatal error: Declaration of avia_sc_comments_list::shortcode_handler() must be compatible with that of aviaShortcodeTemplate::shortcode_handler() in ….\e\wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\comments.php on line 14

    July 17, 2017 at 10:19 am #822471
    AngeeZL

    Ok I contacted my hosting provider to update the PHP version and it works fine now :)

    July 17, 2017 at 12:23 pm #822545
    Rikard

    Hi @angeeZL,

    Great, glad you got it working and thanks for letting us know. Just for reference; what PHP version were you running and what did you update to?

    Best regards,
    Rikard

    July 18, 2017 at 5:07 am #823070
    AngeeZL

    It was 5.2 I think. I asked the web hosting provider what is the latest version they had and it was 5.4. Switched it to that and it was ok thereafter.

    July 19, 2017 at 5:58 am #823671
    Rikard

    Hi,

    Ok, thanks for the feedback. The minimum recommended version to use WordPress on is 5.6, just a reminder for any future projects you might have.

    Best regards,
    Rikard

    September 21, 2017 at 5:44 am #854648
    AngeeZL

    Hi
    I updated my enfold theme to the latest version, which caused the whole website to crash and not load. All the plugins have auto deactivated. “Stylesheet is missing” is stated when i try to access the website.

    Our webhosting provider said that it’s the update that caused the site to go down. We were advised to re-install the theme but that might mean losing the customisation and works done in our Woocommerce plugin.
    Please advise.

    September 22, 2017 at 7:42 am #855208
    Rikard

    Hi,

    Ok, thanks for the feedback. Where have you made customisations? If they are in any of the theme files then yes, you would lose those if you overwrite the theme. If you want to go ahead anyway and update via FTP then you can find instructions on how to do that here: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    December 19, 2017 at 8:25 am #890370
    Willem7904

    Just want to thank you for this thread as it saved my butt!!

    December 19, 2017 at 1:06 pm #890453
    Rikard

    Hi Willem7904,

    Glad we could help, although indirectly :-)

    Best regards,
    Rikard

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